Interview Skills for Managers

ABOUT THE PROGRAM

The Interview Skills for Managers course is designed to provide fundamental knowledge and skills required during the interview process. The one day course provides a well-structured framework for the supervisors, managers and other people who are engaged in the process of staff recruitment. The delegates will learn how to use a competency-based approach in the process of recruiting and techniques for selecting the best candidate for the job. The course enables the delegates to prepare their participants as successful potential candidates for interviews. You will also know the best practices for finding the best applicants and specific interviewing techniques such as mirroring and body language.

Effectively manage the recruitment process
Explore the techniques for asking thoughtful questions
Deliver the best employment strategies for better-recruiting skills
Courses delivered by expert and qualified instructors

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Certificate

Delegates will get certification of completion at the end of the course.

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The Interview Skills for Managers course has no pre-requirements.

TARGET AUDIENCE

The course is intended for those who conduct interviews within the organisation or business for hiring the new staff. It is particularly useful for:

Managers
Human Resource Managers
Team Leaders
Supervisors
Senior Managers
Business Owners
Directors
Consultants
Technical and Academic Team Members

WHAT WILL YOU LEARN?

Learn how to create interview plan from start to finish
Understand the behavioural and competency-based approach to interview
Strategies to build up a favourable impression of yourself and your organisation
Explore the techniques used in the recruitment process
Learn how to apply fair and lawful interview techniques
Learn how nonverbal communication and body language impact your interviews

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PROGRAM OVERVIEW

No-a-days, the hiring decisions are highly made on the basis of appearance factors. Many supervisors and hiring managers generally neglect to ask the right questions from the candidates and end up with wrong hirings and even worse. The Interview Skills for Managers training program under communication skills training helps the delegates to conduct the useful interviews lead to better hiring choices. The ability to choose a right candidate is very critical for the growth of the organisation as well as manager’s own advancement and success. The course is intended for the individuals who want to sharpen their interview skills and conduct successful interviews for hiring the top talent.

PROGRAM CONTENT

Essentials of Interviews

Define interview
Outline the importance of interviewing skills
Describe the types of interviews
Pre-employment testing
Success factors
Identify success factors
How to set a job?
Analyse and establish the culture
Using the Success Factor Worksheet
Finalise success factors

Preparing for the Interview

Describe the interviewing panel
Responsibilities before the interview
Responsibilities during the interview process

Planning and Preparing Interview

Preparing for an interview
Reviewing a candidate’s resume
Identify lead questions
Select sample point questions
Preparing an agenda
Customising an interview
Preparing for an interview
Defining personality styles
Making the office
Ensuring privacy

Handling and Conducting Interview

How to handle an interview?
Identify types of candidates
Understand the importance of silence
Conduct an interview
Open the interview
Gather information
Close the interview
Take notes
Identify effective communication techniques or methods

Evaluating and Deciding

Evaluate a candidate
Identify types of bias
Make a right decision
Rank a suitable candidate

Following up

Follow up after an interview
Find the suitable candidate
Identify steps to follow up
Understand self-evaluation

EEO Guidelines

Describe EEO guidelines
Understand EEO laws
Conduct pre-employment inquiries
Identify general principles
Identify critical EEO terms
Nondiscriminatory interview questions
Identify appropriate questions
Disqualify candidates

Federal Laws

Americans with Disabilities Act
Understand Americans with Disabilities Act
Understand reasonable accommodation
Identify permitted and prohibited questions
Answer questions
Immigrate Reform and Control Act
Hire employees

Interview Skills for Managers Enquiry

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Reach us at 0121 368 7851 or info@msptraining.com for more information.

TRAINING AVAILABILITY

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