Interview Skills for Managers

Conduct productive and focused interviews

ABOUT THE PROGRAM

The Interview Skills for Managers course is designed to provide fundamental knowledge and skills required during the interview process. The one day course provides a well-structured framework for the supervisors, managers and other people who are engaged in the process of staff recruitment. The delegates will learn how to use a competency-based approach in the process of recruiting and techniques for selecting the best candidate for the job. The course enables the delegates to prepare their participants as successful potential candidates for interviews. You will also know the best practices for finding the best applicants and specific interviewing techniques such as mirroring and body language.   

  • Effectively manage the recruitment process

  • Explore the techniques for asking thoughtful questions

  • Deliver the best employment strategies for better-recruiting skills

  • Courses delivered by expert and qualified instructors

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Certificate

Delegates will get certification of completion at the end of the course.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The Interview Skills for Managers course has no pre-requirements.

TARGET AUDIENCE

The course is intended for those who conduct interviews within the organisation or business for hiring the new staff. It is particularly useful for:

  • Managers
  • Human Resource Managers
  • Team Leaders
  • Supervisors
  • Senior Managers
  • Business Owners
  • Directors
  • Consultants
  • Technical and Academic Team Members

WHAT WILL YOU LEARN?

  • Learn how to create interview plan from start to finish
  • Understand the behavioural and competency-based approach to interview
  • Strategies to build up a favourable impression of yourself and your organisation
  • Explore the techniques used in the recruitment process
  • Learn how to apply fair and lawful interview techniques
  • Learn how nonverbal communication and body language impact your interviews

Enquire Program

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PROGRAM OVERVIEW

No-a-days, the hiring decisions are highly made on the basis of appearance factors. Many supervisors and hiring managers generally neglect to ask the right questions from the candidates and end up with wrong hirings and even worse. The Interview Skills for Managers training program under communication skills training helps the delegates to conduct the useful interviews lead to better hiring choices. The ability to choose a right candidate is very critical for the growth of the organisation as well as manager’s own advancement and success. The course is intended for the individuals who want to sharpen their interview skills and conduct successful interviews for hiring the top talent. 


PROGRAM CONTENT

Essentials of Interviews

  • Define interview
  • Outline the importance of interviewing skills
  • Describe the types of interviews
  • Pre-employment testing
  • Success factors
  • Identify success factors
  • How to set a job?
  • Analyse and establish the culture
  • Using the Success Factor Worksheet
  • Finalise success factors

Preparing for the Interview

  • Describe the interviewing panel
  • Responsibilities before the interview
  • Responsibilities during the interview process

Planning and Preparing Interview

  • Preparing for an interview
  • Reviewing a candidate’s resume
  • Identify lead questions
  • Select sample point questions
  • Preparing an agenda
  • Customising an interview
  • Preparing for an interview
  • Defining personality styles
  • Making the office
  • Ensuring privacy

Handling and Conducting Interview

  • How to handle an interview?
  • Identify types of candidates
  • Understand the importance of silence
  • Conduct an interview
  • Open the interview
  • Gather information
  • Close the interview
  • Take notes
  • Identify effective communication techniques or methods

Evaluating and Deciding

  • Evaluate a candidate
  • Identify types of bias
  • Make a right decision
  • Rank a suitable candidate

Following up

  • Follow up after an interview
  • Find the suitable candidate
  • Identify steps to follow up
  • Understand self-evaluation

EEO Guidelines

  • Describe EEO guidelines
  • Understand EEO laws
  • Conduct pre-employment inquiries
  • Identify general principles
  • Identify critical EEO terms
  • Nondiscriminatory interview questions
  • Identify appropriate questions
  • Disqualify candidates

Federal Laws

  • Americans with Disabilities Act
  • Understand Americans with Disabilities Act
  • Understand reasonable accommodation
  • Identify permitted and prohibited questions
  • Answer questions
  • Immigrate Reform and Control Act
  • Hire employees

Interview Skills for Managers Enquiry

 

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Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Carlisle

Carlisle, also known as the Great Border City as it has a common border with Scotland and England, is located in Cumberland at the convergence of the rivers Eden, Caldew and Petteril.   It serves not only as the administrative centre for Cumbria County Council and Carlisle City Council but is also the largest settlement in the Cumbria County.  Carlisle is known to have been a Roman settlement. Carlisle became an important military settlement during the Middle Ages as it enjoyed the closeness with the Kingdom of Scotland. One of the main attractions of Carlisle is the Carlisle Castle which was built by William Rufus in 1092 AD and was to be the prison of the Queen of Scotts, Mary. In the 12th Century, by the order of Henry I, a nunnery came up in Carlisle. A diocese came into existence somewhere in the 1130’s and the priory became a cathedral that is now known as the Carlisle Cathedral. Carlisle is a place of historic importance as all the greats such as Celts, Romans, King Arthur and Bonnie Prince Charlie have either ruled or lived.

Later, the Industrial Revolution saw the rise of the textile industry and the beginning of a social as well as economical transformation in Carlisle.

Attractions

  • The Carlisle Castle: The Carlisle Castle has stood here for nine centuries. The Castle was home to the King’s Royal Border Regiment and even held Queen Mary of Scotts as a prisoner. As of today, it is a place of an exhibition that showcases its history to the generation of the 21st Century in the form of exhibitions. The Castle also has Cumbria's Museum of Military Life that depicts the arms and other objects used by the military of the various kings in battles and wars.
  • The Carlisle Cathedral: Carlisle Cathedral is considered to be a magnificent piece that has been taken from the history of North West England. Having stood on the border for almost 900 years it seems to say a tale of its own. Even though it is not the biggest cathedral in England, it delights the visitors due to its religious connections. Visitors come here just not to see the cathedral but also to make worship to the Lord and praise Him. Here religion is no bound. Anybody from any religion can come and sit in the congregation at these services. Visitors come here to discover stories of faith, love and hope.
  • Our Lady and St Joseph's Church: Built in the early 1890's, this church is a Roman Catholic Parish church. The church has a building that is listed as Grade II.

Transport

Owned and managed by the Stagecoach, the bus station serves Carlisle. Located on the Dury Lane are the bus station that is served by a travel centre and seven stands. The present station was a replacement for a larger station at the same site. The replacement took place in the 1990s. Stagecoach in Cumbria and Arrestation at the iva North East are the main operators of the bus station in Carlisle.

Media

For around 48 years, 1961 to 2009, Carlisle played host to the Border Television that served the ITV Border region. After 1970’s Border Television suffered a decline in both the quantity and the range of its output. The premises of the Border Television were demolished after it shutdown operation in 2010. No programs were telecast till 2014. Border Television announced its return to Carlisle in 2014. As far as the printed news is concerned, it is taken care of by  The Cumberland News. The newspaper is published every Friday.

Essential Communication Skills

In today’s t...