BCS Certificate in Commercial Awareness | MSP Training

ABOUT THE PROGRAM

The period of self-governing organisations with monopoly position with their product or service is fading. The organisations are into the more competitive environment with perfect competition. To be successful, they need to collaborate with suppliers, competitors and outsourcing partners along internal efficiency. For the successful operation of the business in the current environment, they are forced to change their organisational behaviour and use techniques to evaluate organisational performance. For the Business Analysts to be efficient in contribution, the knowledge of all impact factors of an organisation is required. The BCS Certificate in Commercial Awareness course covers Business Finance and Organisational Behaviour aspects that relate to fiscal as well as behavioural skills. At MSP Training, there is assurance that the delegates will improve upon their skills related to organisational behaviour as well as the decision-making regarding legal matters.

Get Acquainted with the the Fiscal and Behavioral skills required in an organisation.
Use the Three Techniques to evaluate financial cases
Certification by one of the leading Training Provider
Certification Accredited by BCS and Recognized by Global Leading Brands

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Key Learning Points

Clear and concise objectives to guide delegates through the course.

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Certificate

Delegates will get certification of completion at the end of the course.

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

PREREQUISITES

The BCS Certificate in Commercial Awareness course does not have prerequisites.

TARGET AUDIENCE

The course is for professionals who wish to gain knowledge of structure, operation and behaviour of organisations.
This course is suitable for the professionals such as Business Analysts, Program Managers, Project Managers, Solution Architects and Service managers.

WHAT WILL YOU LEARN?

The delegates will learn about:

Assessment of financial case through three techniques.
Difference between pricing and costing.
Concepts of Cash Flow Forecasting and Budgeting.
Contents of different Financial Accounting Documents
Dealing with an organisation's legal matters
Performance Ratios of a business that are required.
Porters Five Forces Framework and Value Chain.
Boston Consulting Group’s Matrix.

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PROGRAM OVERVIEW

The course BCS Certificate in Commercial Awareness is divided into two parts. One part covers Business Finance and other part focuses on Organisational Behaviour. Business Finance covers finance related skills required by IT Decision Makers, the latter i.e. Organisational Behaviour covers Business Analysis Techniques (BAT) and Organisational Behaviour (OB). We, at MSP Training, ensure that the delegates get the training from those trainers who are certified and expert.

Examination

The candidates can sit for the exam only after attending the Commercial Awareness course. This closed book exam lasts for one hour and has multiple choice questions. The candidates sitting for the exam are required to correct 65% questions to pass the examination. BCS allows the use of simple calculators while no mobile devices are not allowed during the exam.

Candidates must carry identification of some kind. The ID proof can be in the form of a driving license, a passport or even a student id card. After the exam, the result of the candidates will be emailed to them by BCS. The candidates can then view their result from their accounts. Candidates who are specially abled have to take permission for extra 15 minutes from BCS in advance before the examination.

PROGRAM CONTENT

Module 1 – Business Finance Fundamentals

Assessing a Monetary Situation
Why Create a Monetary Incident?
Techniques used for evaluating a Financial Incident
- Payback – Calculation, Risk and Limitations
An overview of IRR
- Define Decision Rule of Internal Rate of Return
- Deriving and Using IRR (Internal Rate of Return)
Discounted Cash Flow
- Purpose, Calculation and The Decision Rule of Net Present Value
An overview of Budgeting, Costing and Pricing
Define Cash Flow and Cash Management
- Forecasting Cashflow
- Cash flow in making decisions
- Define profit and Cashflow
Define Budgets and Departmentalised Businesses
- Describe purpose of budgets
- What are reasons for departmentalisation?
- Define Cost centres and profit centres
Costing and Pricing
- Fixed and Variable costs
- Direct and indirect costs
- An overview of Contribution Analysis and Break-Even analysis
An introduction to Statement of Financial Position (Balance Sheet)
- Purpose and Structure
- The nature, purpose and types of Capital
- Current and non-current liabilities
An introduction to Income and Expenditure
- What are Operating Profit and its importance?
- Define Revenue (turnover)
- What is the Cost of Sales?
- Define Administrative Expenses
- What is Profit after Tax?
Statement of Cash Flows (Cash Flow Statement)
What are Ratios?
Types of Ratios
- Profitability Ratios
  - Operating Margin Ratio
  - Return on Capital Employed ratios
- Liquidity Ratios
  - Current ratios
  - Acid Test ratios
- Gearing (Leverage) Ratio
  - Debt/Equity Ratio

Module 2 – Organisational Behaviour Summary

An Overview of Market analysis and competitive advantage
- Porter’s Five Forces Analysis
- Analysing the portfolio - Boston Box
- Delivering value - Porter’s Value Chain
Organisational behaviour and culture
- What is organisational behaviour?
- Organisational effectiveness and the Balanced Scorecard
- Understanding and analysing culture
  - Organisational Cultural Types (Deal and Kennedy; Handy)
  - International Cultures (Hofstede)
  - The Cultural Web
Group formation
- Groups and group dynamics
- Formal and informal groups
  - Groups and group tasks
  - Characteristics of formal groups
  - Homan’s theory of group formation
  - Tuckman and Jensen’s theory of group development
  - Characteristics of informal groups
  - Social networks
Principles of organisational structure
- Organisation structuring
  - Elements of organisation structure
  - The six Structure Levels
  - The Leavitt Diamond
- Types of jobs
  - Work specialisation
  - Flat and tall hierarchies
  - Span of control
- Line, staff and functional relationships
- Formalisation of rules and procedures
- Centralisation v decentralisation
  - Advantages
  - Disadvantages
Operating models
- Organisation structures and their characteristics
  - Functional
  - Divisional – product or service/ geography/ customer
  - Matrix
  - Team-based – cross-functional/ project
- Organisational boundaries
  - Boundaryless organisations
  - Outsourcing
  - Offshoring
  - Hollow organisation structures
  - Modular organisation structures
  - Virtual Organisations
  - Collaborations and strategic alliances

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ABOUT Heathrow

In London, Heathrow airport is a major international airport. Heathrow airport is the world’s second busiest airport by International passenger traffic. In 2016, Heathrow airport has a 75.7 million passengers travelling record. Heathrow airport renders scheduled services which is one of the six airports along with Gatwick, Luton, London City, Stansted and Southend. Heathrow airport is located 23 km west of Central London. This airport has two parallel east-west runways and four operational terminals that cover 4.74 sq. mi. From Heathrow airport, above 80 airlines fly to 180 locations (approx.) worldwide carrying more than 72 million travellers and 1.4 million tonnes of cargo every year. Heathrow airport is enclosed by the Hillingdon, Longford, Cranford and Harmondsworth from the north side and by Hatton and Hounslow from the east side. Heathrow airport offers many facilities such as for business, handicapped travellers and children. Heathrow airport has a splendid rail and road links to London and other cities of the country. From Heathrow airport, there are many public means of transport such as coaches, taxis, trains and Heathrow express, ease the passengers to travel to the main city.

History

Heathrow airports in its started life are known by the name of Great-West Aerodrome and occasionally known as Heathrow Aerodrome. It is originated in 1946 as London Airport for commercial air travel and renamed as Heathrow airport in 1966. Sir Frederick Gibberd has designed the Heathrow airport. He has designed the original terminals and buildings. In the 1980s and 90s Heathrow develop into a major employer with 70,000 staff.

Security

At the Heathrow airport, full body scanners are used which exhibits a cartoon-style figure of passengers’ body and exhibits all the items on the screen which are restricted to carry while travelling. Aviation security which is the unit of Metropolitan Police holds the responsibility of airport police. It also has armoured vehicles of Household Cavalry, which has been sporadically deployed during the time of heightened security.

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