BCS Foundation Certificate in Business Change | Business Analysis Training | MSP Training

ABOUT THE PROGRAM

Change is what occurs throughout the world and organisations are not left untouched by change. Organisational Change is different from the change in our daily lives. It effects the organisation and its members as a whole. Organisational Change is something which has to be handled very carefully. Sometimes, change may even effect the business or organisation in a way unwanted by the organisation i.e. adversely. This happens when professionals are either ready for change or cannot handle it properly.The BCS Foundation Certificate in Business Change course at MSP Training makes the delegates fully aware of the concepts of Business Change such that they are able to manage change in real-time situations.

Manage Change using latest tools and techniques
Understand What is Organisational Change along with its Principals
Learn about the different kinds of Business Change
Acquire, Deploy and Ensure successful change solutions in your organisation.

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Key Learning Points

Clear and concise objectives to guide delegates through the course.

Exam Prepration Tips

It helps in preparation for the exam so that they can score well.

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

PREREQUISITES

BCS Foundation Certificate in Business Change course does not have prerequisites.

TARGET AUDIENCE

The BCS Foundation Certificate in Business Change is an entry-level course for those who wish to know about the process and techniques used in bringing about business change. The course would be ideal for Project and System Managers.

WHAT WILL YOU LEARN?

During the course the delegates will learn about the following concepts:

Business and IS strategy
Business improvement definition
Business change design and implementation
Benefits management and realisation

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PROGRAM OVERVIEW

This course that deals with Organisational Change discuss the concepts involved therein in complete detail.It goes on to describe the prototypes and methodologies used to handle situations when a change occurs. It aims at using IT solutions to handle business change. These days any organisation that is not taking the help of Information Technology is certain to lag behind others. Yielding profits without the use of IT these days is something farfetched. The BCS Foundation Certificate in Business Change aims at those professionals who have a knack for bringing about business change in their organisation and understand that without change progress is not possible.

It is one of the courses of the knowledgebase module that can be taken to complete the International Diploma in Business Analysis Certification.

PROGRAM CONTENT

Business Change Principles
- The distinction between IT projects, business change projects and the IT projects enabled with business change
- How does IT drive and enable change?
- The level of change in an organisation
- The peculiarity between improving business operations and improving business information
- IT as a core skill and the consequences for the outsourcing corporate model
- The business change lifecycle
- Business change life cycle - Its Stages
- The identification, analysis and management of stakeholders
- The business, project and external stakeholders
- Stakeholders - roles and responsibilities
  - Sponsor/Senior Responsible Officer
  - Business Analyst Programme Manager
  - Project Manager
  - Business Change Manager
  - Business Actor
  - Developer
- Aligning Business and IT
  - Supporting the organisation with the External Environment, the Idea, Task, Aims, Approach and Tactics, and the Enterprise Architecture
  - Business Environments for Organisations - External and Internal
    - Why understand external environment influences?
    - The internal organisational capability and the importance of analysing it
    - The importance of understanding culture
  - Corporate Cultures
  - National Cultures
  - The Culture Effects
  - Corporate and IT governance - Their significance to benefits management and risk management
  - Enterprise Architecture and its Elements
- Definition of Business Improvement
  - Investigating the business situation: rationale and techniques
  - Holistic approach and systems thinking
  - Gap analysis: purpose and approach
  - Business requirements elicitation and analysis
  - The contents of the business case
    - Options
    - Costs
    - Benefits
    - Risks
    - Impacts
    - Decisions
  - Stakeholder responsibilities and the business case
  - The business case lifecycle
  - Programme definition
    - The change programme
    - The relationship between programmes and projects
    - The role of the programme office

Business Change Design
- Aspects of organisational change
  - The organisation structure: boundaries and relationships
  - Organisation performance measurement
- Aspects of people change
  - Defining roles and jobs
  - Defining required skills and competencies
  - Managing performance of individuals
  - Communications planning
- Aspects of process change
  - The difference between functional and process views
  - Business process elements
  - ‘As is’ and ‘To be’ business processes
  - Modelling tasks
  - Improving business processes
- Analysing and Modelling Information
  - Protyping Information management
  - Various kinds of information and their degrees
  - Prototyping Information and the representation of business rules
- Aspects of information technology
  - Systems development lifecycles: bespoke and off the shelf software solutions
  - Architecture and service management concerns
- Business Change Implementation
  - Planning the acquisition, deployment and acceptance
  - Finding the way out
    - Pros and cons of customized deployment
    - Advantages and Disadvantages of off the shelf software solutions
    - Business acceptance testing
  - Deploying the solution
    - Roles required to deploy business change
    - Approaches to deploying business change
    - The change process – unfreeze, transition, refreeze
  - Safeguarding appraisal recognition
    - Emotional influence of alterations
    - The cycle of learning
    - Recognising the forces that help and thwart change
  - Reviewing the change
    - Purpose of post-implementation review
    - The distinction between PIR and benefits review
  - Benefits Management and Realisation
    - Benefits management in the business change lifecycle
    - Organising profits
    - Investment appraisal Techniques
    - Benefits and the Balanced Business Scorecard, CSFs and KPIs
    - Roles and responsibilities in benefits management
    - The purpose, conduct and outcomes of a benefits review
    - Benefits realisation: significance and challenges

BCS Foundation Certificate in Business Change Enquiry

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Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Heathrow

In London, Heathrow airport is a major international airport. Heathrow airport is the world’s second busiest airport by International passenger traffic. In 2016, Heathrow airport has a 75.7 million passengers travelling record. Heathrow airport renders scheduled services which is one of the six airports along with Gatwick, Luton, London City, Stansted and Southend. Heathrow airport is located 23 km west of Central London. This airport has two parallel east-west runways and four operational terminals that cover 4.74 sq. mi. From Heathrow airport, above 80 airlines fly to 180 locations (approx.) worldwide carrying more than 72 million travellers and 1.4 million tonnes of cargo every year. Heathrow airport is enclosed by the Hillingdon, Longford, Cranford and Harmondsworth from the north side and by Hatton and Hounslow from the east side. Heathrow airport offers many facilities such as for business, handicapped travellers and children. Heathrow airport has a splendid rail and road links to London and other cities of the country. From Heathrow airport, there are many public means of transport such as coaches, taxis, trains and Heathrow express, ease the passengers to travel to the main city.

History

Heathrow airports in its started life are known by the name of Great-West Aerodrome and occasionally known as Heathrow Aerodrome. It is originated in 1946 as London Airport for commercial air travel and renamed as Heathrow airport in 1966. Sir Frederick Gibberd has designed the Heathrow airport. He has designed the original terminals and buildings. In the 1980s and 90s Heathrow develop into a major employer with 70,000 staff.

Security

At the Heathrow airport, full body scanners are used which exhibits a cartoon-style figure of passengers’ body and exhibits all the items on the screen which are restricted to carry while travelling. Aviation security which is the unit of Metropolitan Police holds the responsibility of airport police. It also has armoured vehicles of Household Cavalry, which has been sporadically deployed during the time of heightened security.

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