BCS Foundation Certificate in Business Change

Bringing and handling organisational change

ABOUT THE PROGRAM

Change is what occurs throughout the world and organisations are not left untouched by change. Organisational Change is different from the change in our daily lives. It effects the organisation and its members as a whole. Organisational Change is something which has to be handled very carefully. Sometimes, change may even effect the business or organisation in a way unwanted by the organisation i.e. adversely. This happens when professionals are either ready for change or cannot handle it properly.The BCS Foundation Certificate in Business Change course at MSP Training makes the delegates fully aware of the concepts of Business Change such that they are able to manage change in real-time situations.

  • Manage Change using latest tools and techniques

  • Understand What is Organisational Change along with its Principals

  • Learn about the different kinds of Business Change

  • Acquire, Deploy and Ensure successful change solutions in your organisation.

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

Includes

Exam Prepration Tips

It helps in preparation for the exam so that they can score well.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

PREREQUISITES

BCS Foundation Certificate in Business Change course does not have prerequisites.

TARGET AUDIENCE

The BCS Foundation Certificate in Business Change is an entry-level course for those who wish to know about the process and techniques used in bringing about business change. The course would be ideal for Project and System Managers.

WHAT WILL YOU LEARN?

During the course the delegates will learn about the following concepts:

  • Business and IS strategy
  • Business improvement definition
  • Business change design and implementation
  • Benefits management and realisation

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PROGRAM OVERVIEW

This course that deals with Organisational Change discuss the concepts involved therein in complete detail.It goes on to describe the prototypes and methodologies used to handle situations when a change occurs. It aims at using IT solutions to handle business change. These days any organisation that is not taking the help of Information Technology is certain to lag behind others. Yielding profits without the use of IT these days is something farfetched. The BCS Foundation Certificate in Business Change aims at those professionals who have a knack for bringing about business change in their organisation and understand that without change progress is not possible.

It is one of the courses of the knowledgebase module that can be taken to complete the International Diploma in Business Analysis Certification.


PROGRAM CONTENT

  • Business Change Principles
    • The distinction between IT projects, business change projects and the IT projects enabled with business change
    • How does IT drive and enable change?
    • The level of change in an organisation
    • The peculiarity between improving business operations and improving business information
    • IT as a core skill and the consequences for the outsourcing corporate model
    • The business change lifecycle
    • Business change life cycle - Its Stages
    • The identification, analysis and management of stakeholders
    • The business, project and external stakeholders
    • Stakeholders - roles and responsibilities
      • Sponsor/Senior Responsible Officer
      • Business Analyst Programme Manager
      • Project Manager
      • Business Change Manager
      • Business Actor
      • Developer
    • Aligning Business and IT
      • Supporting the organisation with the External Environment, the Idea, Task, Aims, Approach and Tactics, and the Enterprise Architecture
      • Business Environments for Organisations - External and Internal
        • Why understand external environment influences?
        • The internal organisational capability and the importance of analysing it
        • The importance of understanding culture
      • Corporate Cultures
      • National Cultures
      • The Culture Effects
      • Corporate and IT governance - Their significance to benefits management and risk management
      • Enterprise Architecture and its Elements
    • Definition of Business Improvement
      • Investigating the business situation: rationale and techniques
      • Holistic approach and systems thinking
      • Gap analysis: purpose and approach
      • Business requirements elicitation and analysis
      • The contents of the business case
        • Options
        • Costs
        • Benefits
        • Risks
        • Impacts
        • Decisions
      • Stakeholder responsibilities and the business case
      • The business case lifecycle
      • Programme definition
        • The change programme
        • The relationship between programmes and projects
        • The role of the programme office
  • Business Change Design
    • Aspects of organisational change
      • The organisation structure: boundaries and relationships
      • Organisation performance measurement
    • Aspects of people change
      • Defining roles and jobs
      • Defining required skills and competencies
      • Managing performance of individuals
      • Communications planning
    • Aspects of process change
      • The difference between functional and process views
      • Business process elements
      • ‘As is’ and ‘To be’ business processes
      • Modelling tasks
      • Improving business processes
    • Analysing and Modelling Information
      • Protyping Information management
      • Various kinds of information and their degrees
      • Prototyping Information and the representation of business rules
    • Aspects of information technology
      • Systems development lifecycles: bespoke and off the shelf software solutions
      • Architecture and service management concerns
    • Business Change Implementation
      • Planning the acquisition, deployment and acceptance
      • Finding the way out
        • Pros and cons of customized deployment
        • Advantages and Disadvantages of off the shelf software solutions
        • Business acceptance testing
      • Deploying the solution
        • Roles required to deploy business change
        • Approaches to deploying business change
        • The change process – unfreeze, transition, refreeze
      • Safeguarding appraisal recognition
        • Emotional influence of alterations
        • The cycle of learning
        • Recognising the forces that help and thwart change
      • Reviewing the change
        • Purpose of post-implementation review
        • The distinction between PIR and benefits review
      • Benefits Management and Realisation
        • Benefits management in the business change lifecycle
        • Organising profits
        • Investment appraisal Techniques
        • Benefits and the Balanced Business Scorecard, CSFs and KPIs
        • Roles and responsibilities in benefits management
        • The purpose, conduct and outcomes of a benefits review
        • Benefits realisation: significance and challenges

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ABOUT Jersey

Far cry from other regions of United Kingdom, Jersey has its unique history. Jersey officially known as bailiwick of Jersey is run under the administration of The Crown. The coast of Normandy i.e France is located near to it. Earlier the dukes of the France has control over the jersey and ultimately became kings of England. In the deadly war, Normandy was lost by the kings. The ball was in the court of the jersey, either to choose association with the UK or not. It comes under the jurisdiction of the crown prince of the United Kingdom but still, it is not considered to be a part of the United Kingdom. Jersey is a self-governed parliamentary form of Democracy under the monarchy system.

This has own financial, legal and judicial systems. It has an international identity separate from the United Kingdom. The queen of the United Kingdom appoints lieutenant governor on her behalf to see the administration work of the jersey. All the responsibilities of the development work being done by the United Kingdom government. With regard to the defence of the sovereignty of the territory, the United Kingdom government is responsible for it. The 28 countries group of the Europe known as the European Union has a special relationship with it. Because of its closeness to the English people, the preferred language of this region is English and currency is Pound. The 2014 population index shows 1 lakh people in this region.

History

Because of its strategic location between the northern coast of France and the southern coast of England, it has shown a great impact on the inner politics of the region. The jersey history is very old nearly a large number of iron coins were found some years ago by two people with their modern equipment. The presence of Roman Empire is also found here. Various fortifications had been constructed during 1939-1945 by the Germans.

Politics and law

There is only single house assembly with total 51 members. Since many years, there has not seen many enthusiasts among voters. The elected council of ministers chose its chief minister. The lieutenant governor acts as a conduit between the government and the United Kingdom.The law follows in the United Kingdom is not from one country but mixed of various countries such as the United Kingdom, France, and Norman.

International relations

The government of the country is very active in its territory interests and trying to develop good relations with various countries. There have been numerous discussions over the independence within the assembly but no concrete solution has come so far. A number of leaders emerge out of its course.

Geography and Climate

Jersey is an island including Intertidal zone and reclaimed land. It is also the southernmost and largest Channel Islands. The climate is temperate with not many severe winters as well as not many severe summers. There has an impact on the weather condition due to the Atlantic Ocean. It makes the process of heating and cooling very slowly throughout the year. In winter, there is a warming influence on the coastal region and cooling influence in summer. The official met office kept records of yearly pattern of climate and which would be used for future reference.

Economy 

The services sector is the prominent sector in the economy of the region. It includes financial services such as tourism and hospitality which further adds hotels, motels, restaurants, bars, transport and Communications and a few more. Other prominent businesses are retail and wholesale, construction and Agriculture. At purchasing power parity, Jersey pulled a rabbit out of a hat and ahead of all the world’s major advanced economies.

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