ITIL® Training

Get familiar with ITIL® Framework and related terminologies

TOPIC INTRODUCTION

ITIL® Training introduces a methodology of ITIL® framework that comprises a series of qualifications focusing on various aspects of ITIL® best practice. The organisations who want to improve the efficiency of key business capabilities can use ITIL® Framework within their projects. These capabilities may include IT Service Management, Program, project and security.

  • PeopleCert accredits all our ITIL® courses

  • Delivered by highly qualified and certified instructors

  • Become ITIL® Expert with our ITIL® Training program

  • We provide training at luxury venues

  • Achieve operational excellence by implementing activities and functions of ITIL® Frameworks

  • Key learning points and tutor support

ITIL® Training Courses

ITIL® Foundation

ITIL® Foundation course provides the delegates with the understanding of concepts, terminologies, processes and principles used in ITIL® Service Lifecycle. It is the entry-level certification and act...

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ITIL® Practitioner

ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metri...

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ITIL® Foundation and Practitioner

ITIL® Foundation & Practitioner is a 5-days training that includes ITIL® Foundation and ITIL® Practitioner course collectively. In ITIL® Foundation part, the delegates will get to know about the basi...

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ITIL® Service Lifecycle - Service Operation

MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle. In ITIL® Foundation part, the deleg...

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ITIL® Service Lifecycle- Service Transition

ITIL® Service Lifecycle- Service Transition course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Servi...

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ITIL® Service Lifecycle - Service Design

ITIL® Service Lifecycle- Service Design course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Design exam that leads to...

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ITIL® Service Lifecycle- Service Strategy

ITIL® Service Lifecycle- Service Strategy course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service...

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ITIL® Service Lifecycle - Managing Across The Lifecycle

ITIL® Service Lifecycle- Managing Across the Lifecycle is a 5-day course that allows the delegates to gather all the knowledge they acquired throughout the ITIL® training programme. During the course...

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ITIL® Service Capability - Service Offerings & Agreements

MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle...

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ITIL® Service Capability - Release, Control & Validation

ITIL® Service Capability – Release, Control and Validation course focus on the practical application of Release, Control and Validation practices.

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ITIL® Service Capability - Planning, Protection and Optimisation

ITIL® Service Capability - Planning, Protection and Optimization course is designed to help the delegates in getting awareness of concepts and terminologies used to create an effective IT infrastruct...

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ITIL® Service Lifecycle - Continual Service Improvement

ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Se...

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ITIL® Overview

MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how...

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PROGRAM OVERVIEW

ITIL® is a structured approach in which ITIL® Foundation is the initial course and goes to higher levels in the certification scheme. Each certificate will contribute some points towards the ITIL® Expert Level.

ITIL® Training includes the following certifications:

  • ITIL® Foundation
  • ITIL® Practitioner
  • ITIL® Service Capability
  • ITIL® Service Lifecycle
  • ITIL® Managing Across the Service Lifecycle

 

Why should I take ITIL® Training?

There are various benefits of becoming ITIL® Certified. One of them is improved productivity within the organisation by implementing IT service management.  By adopting ITIL® in the organisation, the service providers will be able to:

  • Optimise the experience of user so that they become your permanent customer
  • Show the value for money. No matter if it is customer or some business
  • Improve the organisational productivity by supporting the result or outcome.
  • Enable the change the business to adopt the updated technology within the organisation
  • Effectively manage and control the risk associated while fulfilling the business requirement
  • Improve the organisational services to lead the market continually

 

Why choose MSP Training?

MSP Training is one of the leading training providers of ITIL® Certifications in the UK. Our instructors are certified and experienced. The training includes latest or updated study material with the best quality. MSP Training is trusted by many professionals and industry leading brands throughout the UK. Our support team is available 24*7.


ITIL® Training Enquiry

 

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Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Bath

Bath city is a largest city in the Lieutenancy areas of England. The city has geographical area of 11 squares miles with 88,859  population in 2011. The bath city is situated in the valley of the river Avon which is 97 miles west of capital city,London. The city is also near to Bristol town. This city is well-known for its hot springs, which further lead to Spa  Industry. On arrival of Romans, they built a temple and baths in the valley of river Avon. As per the previous records, the hot springs were present there since ancient time. But the site got explored when Romans entered the city. The 7th century, centre known as Bath Abbey went through renovations in 12th and 16th centuries. In 17th century, it became belief of local people that this water is special one and has so many curative properties. It brought both the popularity and tourists to the town. Apart from this, It offers a wide range of attractions including restaurants, businesses, theatres and city tours with 4.4 million visitors each year. The historic Roman Baths and Thermae Bath Spa giving their services to the city.

History

Earlier the motive of the Romans while constructing the bath was to used it for medicinal purposes. But the popularity of the water rose very quickly, so it was used for other purposes as well. In the medieval period, the wool industry went extra mile in production as  new equipment and tool were introduced .They focused in the industry well and took it to new height. The town get distinguished after the introduction of neoclassical Palladian art, literature, and building under regime of George I,II, and III in the 18th century . Romans used this bath for their Pleasure. Number of baths were built after one another. Most of them built near hot springs. The Minerva goddess temple also built alongside one bath. In 3rd century, Walls built near boundary to save it from attack. Following collapse of Roman Empire, the town expanded nearly 760. King Offa constructed  An abbey, dedicated to St. Peter. In the 15th century, the Abbey church of Bath city was broken down.

Culture

During the 18th century bath became the centre of fashionable life in England and attracted internationally renowned companies and directors with its five famous theatres. The city hosts the annual Bath International Music Festival and Mozartfest, the yearly Bath Literature Festival, and the Bath Film Festival.The Bath city is home to the Victoria Art Gallery (which is named after Queen Victoria), the Museum of East Asian Art, and Holburne Museum, as well as some other museums.

Climate

The climatic condition of Bath is far cry from rest of the country. The variation in the seasonal temperature is less as compared to the most of the United Kingdom due to adjacent sea temperature. In summer the maximum temperature is maximum to 21° C whereas minimum temperature goes to 1° or 2° C in winter. The average rainfall is near about 700mm with typically 8 to 15 days of snowfall.

Education

The Bath city has sufficient number of educational schools . It has two universities, the University of Bath which was established in 1996 offering programs in languages, engineering, architecture, politics etc. with 17,308 students out of which more than 30% are from outside the UK. Second is Bath Spa University which was given degree-awarding powers in 1992 and university status in 2005 offering courses leading to a Postgraduate certificate in education. The city has private and public schools, several sixth forms as part of state, Bath College, and one education college.

 

Overview of ITIL® 2011 Edition

Information Techno...