MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how to integrate ITIL® within their organisation. Our certified trainer will help the delegates in understanding the terms involved in ITIL® by giving real-world examples to make the subject interesting.
MSP TrainingGet an overview of terminologies used in ITIL®
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MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how to integrate ITIL® within their organisation. Our certified trainer will help the delegates in understanding the terms involved in ITIL® by giving real-world examples to make the subject interesting.
Our training programme is delivered by certified instructors
PeopleCert accredits all our ITIL® courses
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Get an overview of concepts and terminologies used in ITIL®
ITIL® Overview course doesn’t have any prerequisites. This course is open to everyone and especially those who want to have a basic understanding of ITIL®. The professionals who wish to use the concepts or terminologies within their organisation.
The professionals who are involved in IT Service Management and want to have an introduction and its methodology.
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MSP Training is fully accredited by AXELOS for the ITIL® courses.
ITIL® is the world’s leading methodology for IT service management. It is based on ITIL® best practice principles. ITIL® training includes series of courses including ITIL® Foundation, ITIL® Practitioner, ITIL® Foundation and Practitioner, ITIL® Intermediate courses, ITIL® Managing Across the lifecycle and at last ITIL® Expert.
Exam
There is no exam for this course as this is just an introductory course which provides an introduction to the ITIL® framework.
ITIL® Overview is a one-day course in which the following topics will be covered:
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Cambridge is commonly recognised as the University City. The River Cam flows through the town and it is about 50 miles to the north of London. Because of the Cambridge University, people of Cambridge have best of both the worlds’ education. The students from various parts of the world come here for higher education. It has produced world’s best scholars with regard to many other best institutions. The last population census happened in 2011. Cambridge has a population of 1 lakh 28 thousand. It has a total strength of 24,488 students making it the 50th biggest educational town of the England. It has been the place of lives since Bronze Age. There were a number of sites discovered that showed the existence of life. Under the Viking rule, it was transformed into the major trading Centre. During the 12th century, the charter of the town was granted to it.
In the year 1951, it was conferred with the status of the city. It is situated at the core of the high-technology Silicon Fen with many sectors such as software, Bioscience, educational, administrative and other start-up organisations. According to Times Higher Education World University Rankings, Cambridge University (founded in 1209) cut the mustard and jumped to second place from fourth place in the world. Cambridge university press is among top five universities press in the world. The most famous band in Cambridge is Pink Floyd. The Cambridge United F.C is the most followed football club of the region. Jake Carroll (Defender), Ade Azeez (Forward), Jabo Ibehre (Forward) are the brilliant players of the club.
History
Since prehistoric times, there was an evidence of life. Romans also settled in this place. During the medieval era, Romans were withdrawal from the place around 410. The location was not sure till now as it was deserted by the Britons. Somewhere in the books, the site is commonly mentioned as Cair Grauth. During 1914-1918, Cambridge worked as an important defensive station for the east coast. The population of the city has been drastically increased from the 1930s to 1980s.
Governance
Cambridge district is served by Cambridge City Council of England. Its Local Authority District is the urban area of city. Guildhall is the city headquarters. In 1207, King John granted the Cambridge which allowed the appointment of a mayor. Mayor Post gets selected with the consensus of 14 wards. Elections are held each year to elect a mayor in respective constituency. Sir Issac Newton was also the holder of the seat of House of Commons in the past. In general elections of 2017, Karen buck and mark field elected as Member of Parliament (MP) for this constituency.
Geography and climate
The river Calm flows through the village of Grantchester to the south-west. The city has similar climatic conditions to the UK which gets influenced by the Gulf Stream. The Cambridge region usually experiences less rainfall. Cambridge's average rainfall falls 570 mm per year, around half of the national average rainfall with some years periodically falling into the semi-arid (under 500 mm) category.
Demography
Demography is a flexible phenomenon. As per 2001 census, 90% residents are white, 85% population is of undergraduates and 79% people are postgraduates. Generally, Cambridge people engaged in managerial and administrative jobs than manual workers because of superior education standard. People have higher qualification degrees such as Master’s, PhD or Higher National Diploma. The science festival scheduled every year in the month of March and it is acknowledged as the United Kingdom's biggest free science festival. Cambridge poetry festival has been held biannually for 10 years in the past. Cambridge earns a lot of money from the education and tourism sector.
