MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how to integrate ITIL® within their organisation. Our certified trainer will help the delegates in understanding the terms involved in ITIL® by giving real-world examples to make the subject interesting.
MSP TrainingGet an overview of terminologies used in ITIL®
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MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how to integrate ITIL® within their organisation. Our certified trainer will help the delegates in understanding the terms involved in ITIL® by giving real-world examples to make the subject interesting.
Our training programme is delivered by certified instructors
PeopleCert accredits all our ITIL® courses
24*7 help and support team throughout the training session
Get an overview of concepts and terminologies used in ITIL®
ITIL® Overview course doesn’t have any prerequisites. This course is open to everyone and especially those who want to have a basic understanding of ITIL®. The professionals who wish to use the concepts or terminologies within their organisation.
The professionals who are involved in IT Service Management and want to have an introduction and its methodology.
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MSP Training is fully accredited by AXELOS for the ITIL® courses.
ITIL® is the world’s leading methodology for IT service management. It is based on ITIL® best practice principles. ITIL® training includes series of courses including ITIL® Foundation, ITIL® Practitioner, ITIL® Foundation and Practitioner, ITIL® Intermediate courses, ITIL® Managing Across the lifecycle and at last ITIL® Expert.
Exam
There is no exam for this course as this is just an introductory course which provides an introduction to the ITIL® framework.
ITIL® Overview is a one-day course in which the following topics will be covered:
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Glasgow, with a population of 1,057,600, is the biggest city in Scotland. Not only this, it is also the fourth biggest city in the whole of UK after London, Birmingham and Manchester in terms of population. Glasgow is situated on the River Clyde in the West Central Lowlands of the country. Citizens of Glasgow are known as “Weegithe es”.
Places of Interest
Glasgow is home to various places that attract visitors every year. Some of the famous attractions of Glasgow have been listed below:
The museums have abundant of rare artworks, collection of different type of furniture, arms and armaments, and what not. All the Glasgow Museums have free admission and their sections for the kids as well where they not only have fun, they also learn. The accompanying shopping centres in some of the museums also sell replicas of the artworks.
