MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how to integrate ITIL® within their organisation. Our certified trainer will help the delegates in understanding the terms involved in ITIL® by giving real-world examples to make the subject interesting.
MSP TrainingGet an overview of terminologies used in ITIL®
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MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how to integrate ITIL® within their organisation. Our certified trainer will help the delegates in understanding the terms involved in ITIL® by giving real-world examples to make the subject interesting.
Our training programme is delivered by certified instructors
PeopleCert accredits all our ITIL® courses
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Get an overview of concepts and terminologies used in ITIL®
ITIL® Overview course doesn’t have any prerequisites. This course is open to everyone and especially those who want to have a basic understanding of ITIL®. The professionals who wish to use the concepts or terminologies within their organisation.
The professionals who are involved in IT Service Management and want to have an introduction and its methodology.
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MSP Training is fully accredited by AXELOS for the ITIL® courses.
ITIL® is the world’s leading methodology for IT service management. It is based on ITIL® best practice principles. ITIL® training includes series of courses including ITIL® Foundation, ITIL® Practitioner, ITIL® Foundation and Practitioner, ITIL® Intermediate courses, ITIL® Managing Across the lifecycle and at last ITIL® Expert.
Exam
There is no exam for this course as this is just an introductory course which provides an introduction to the ITIL® framework.
ITIL® Overview is a one-day course in which the following topics will be covered:
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Teesside is the region situated in north east of England. It is located in the urban centre of Middleborough. River Tees is the famous river along it. There are so many benefits to this region such as transportation of goods, employment opportunities in transportation and also cheap rates goods. Since many years, it has been the destination for jobs for many people. The heavy industries include power stations, heavy machinery, drilling and production of steel. With every coming year, the Strength of the industry only increased. Various nearby people joined this development journey of Teesside with full zeal. The technology of the region has drastically attracted employment opportunities for the region. Now, most of the people are moving towards services sector of this region as the income growth is high. As the 21st century, everybody depends upon advanced technology. Informational technology, call centres, online shopping and internet services are some examples of this sector.
Local Government, Area and Population
In 1947, the Teesside borough along with its Hartlepool and Guisborough towns absorbed into the non-metropolitan county of Cleveland. Further, the area was divided into Middleborough, Langbarugh, and Stockton-on-Tees boroughs. Under the reorganisation act 1966, it further broke into four independent unitary authority boroughs. The reorganisation was recommended under the Banham Review. This promotion was not appreciated by the local people. According to them, the local government is doing the unnecessary and unwanted rebranding. The population survey was held in the year of 2011. According to this survey, the population came nearly 3 lakh 76 thousand. This shows just 3% hike as compared to 2001 census. The population was 3 lakh 65 thousand as per 2001 census. A narrow gap divides Eaglescliffe and Yarm areas with population 19,184.
Business
There have been found the huge chemical deposits in this area. The search of it leads to a very good business in this industry. Many industries have been opened in this area and as the modernisation gets its pace. There are no other business setups in the region such as activities like information technology, science development, and services sector like call centres.
Education
As per 2015 -2016 HESA student record, there are total 18,580 students on the campus of Teeside University. In the mid-18th century, there was a shortage of funds which lead to a barrier in the development of mechanics institute. Ever after the proper funding to college, the development projects did not go with the required pace. A governing council gave an offer of double the price. Teesside University provides rooms to first-year undergraduate students. It is to the walking distance from the university campus. There are 5 schools in the university such as School of Design, Culture and The arts, computing and 3 more in the row.
Modes of transportation
Because of the river Tees, the water mode of transportation is the most favoured transport and used by the locals. The port of the city also stands among biggest ports among the United Kingdom. It got the maximum traffic of the goods. The business of thousands of million pounds happened through this Tees port every year. The Europe goods are also dependent upon this mode of transportation. Various gulf and Asian countries also do import and export through this route. It is also beneficial to other countries. The port usually has the traffic of goods worth millions of pounds.
Notable places
The Teesside University, park, international airport are few places in the basket. Most of the students are getting its education in the Teesside University. Teesside retail and Leisure Park are also good places to visit. A number of visitors love to come to this place.
