MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how to integrate ITIL® within their organisation. Our certified trainer will help the delegates in understanding the terms involved in ITIL® by giving real-world examples to make the subject interesting.
MSP TrainingGet an overview of terminologies used in ITIL®
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MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how to integrate ITIL® within their organisation. Our certified trainer will help the delegates in understanding the terms involved in ITIL® by giving real-world examples to make the subject interesting.
Our training programme is delivered by certified instructors
PeopleCert accredits all our ITIL® courses
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Get an overview of concepts and terminologies used in ITIL®
ITIL® Overview course doesn’t have any prerequisites. This course is open to everyone and especially those who want to have a basic understanding of ITIL®. The professionals who wish to use the concepts or terminologies within their organisation.
The professionals who are involved in IT Service Management and want to have an introduction and its methodology.
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MSP Training is fully accredited by AXELOS for the ITIL® courses.
ITIL® is the world’s leading methodology for IT service management. It is based on ITIL® best practice principles. ITIL® training includes series of courses including ITIL® Foundation, ITIL® Practitioner, ITIL® Foundation and Practitioner, ITIL® Intermediate courses, ITIL® Managing Across the lifecycle and at last ITIL® Expert.
Exam
There is no exam for this course as this is just an introductory course which provides an introduction to the ITIL® framework.
ITIL® Overview is a one-day course in which the following topics will be covered:
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Wokingham meaning ‘Wocca's people's home', situated 6 3 km from London to its West, and having a population of 30,690 is a market town. Wokingham, before 1974 when the local government was reorganized, was a borough. To form the current Wokingham District, it merged in 1974 it merged with Wokingham Rural District. Wokingham achieved the status of a borough in 2007.
Governance:
Northern Wokingham, at one time, was a detached part of Wiltshire that extended into the centre of the town – the area currently occupied by the Norreys, Bean Oak and Dowlesgreen estates. In 1844 it became a part of Berkshire. The then existing parish, in 1894, was divided into rural and urban civil parishes.
The Municipal Corporation Act of 1835 left Wokingham unformed. The Act was reformed in 1883. Due to the Local Government Act 1972, in 1974, Wokingham and Wokingham Rural District merged to form the non-metropolitan district of Wokingham. Formed as a unitary authority in 1998, the district has 54 elected councillors presided over by an elected councillor who manages the district and chairs (as a Chairman) all the meetings for a full year. The elections take place in three out of four years for the Chairman Councillor. Since 2002, the Conservative party has been in the seat with a majority. The Shute End is home to the Borough Council Offices in Wokingham.
Topography:
Located on the Emm Brook kin the Loddon Valley in central Berkshire, Wokingham is 33 miles west of central London and between the towns of Reading and Bracknell. Wokingham originally happened to be just a piece of agricultural land on the western front of the Windsor Forest. Wokingham’s soil is rich in loam and has a subsoil of gravel and sand.
The Wokingham town centre is replete with residential areas in almost every direction. The residential areas in the east are home to Dowlesgreen, Norreys, Keephatch and Bean Oak, in the west are Woosehill and Emmbrook in the northwest. To the south, the areas include Wescott and Eastheath. Other residential areas include Woodcray and Luckley Green which have been present for a long time.
The last 8 decades have seen a lot of development in Wokingham. Dowlesgreen and Woosehill were built on farmland in the late 1960’s to the early 1970’s. Bean Oak was also developed during the same period. Keephatch came to be built in the '90s decade. The Norreys Estate came into existence in the 1960s. The Norreys Avenue is. however, the oldest residential road having been built in the 1940’s. Norreys Avenue shaped as a horseshoe is located on Norreys Manor (now demolished). Because of this much of the manufactured houses were styled like those belonging to the 1940’s.The road also is home to some brick houses and to three blocks for police residential quarters.
Charities
Wokingham is home to a number of charities helping the needy. The list follows:
Churches
Manors :
