ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metrics and measurement and effective communication with team members. The delegates can attend ITIL® Practitioner course only after ITIL® Foundation course. This course is designed to provide knowledge about service improvement implementation that relies upon “adopt and adapt” philosophy.
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ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metrics and measurement and effective communication with team members. The delegates can attend ITIL® Practitioner course only after ITIL® Foundation course. This course is designed to provide knowledge about service improvement implementation that relies upon “adopt and adapt” philosophy.
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Gain knowledge regarding implementation based on “adopt and adapt” in the organisation
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Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Delegates will get certification of completion at the end of the course.
Clear and concise objectives to guide delegates through the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
The professionals should be ITIL® foundation holder before enrolling for this course. The delegates are advised to go through the overview of ITIL® Foundation before this training.
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ITIL® Practitioner will help the delegates to gain skills and knowledge required to implement ITIL® within the organisation. The ITIL® certified instructors will provide this training. The focus of the training is to build approach for continual service improvement and nine guiding principles.
Below are some topics that will be focused during the training:
Exam
The exam will be conducted at the end of the training. The delegate has to pass the examination to get certified. The trainer will provide all the details regarding exam during the training. The exam will have the following pattern:
*After completing 1 day of classroom training and successfully passing your Foundation Exam, the second day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Practitioner exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Introduction: Service Management
Introduction: Service Management Approach
Introduction: Change Management in organisation
Introduction: Metrics and Measurements
Introduction: Communication
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
The city of Chelmsford is the principal settlement. It is under the jurisdiction of official charge of Essex which is situated in the eastern region of England. The combined population of the district and urban city is nearly 3 lakh. Its main communities get its name from various cities. In the year of 2012, the queen officially gave it the status of a city. The people of Chelmsford is known as Chelmsfordian. Various ethnic groups in the town get its name from the city of Chelmsford. Preferably, the commuters of various nearby towns make the population of the town. The rail journey between Chelmsford and central London takes 30 minutes less as compare to road journey.
History
During 11th century, there was a bridge that constructed over the River Can. This bridge played important role in the transformation of the town and this town got popularity and started recognizing as a popular town. Prior to 1189, this town was recognised as Celmeresfort and since 1189, the name had changed to Chelmsford. The market was opened immediately after the construction of the bridge over the River Can. It underwent many attacks during 1939 to 1945 and light engineering war production unit was the softest target of the enemies. In 1943, Luftwaffe bombarded where 55 people died and thousand got homeless. After the 1980s, the government has not been giving due importance to defence related industry and this industry drastically impacted during these years. The famous company Marconi shut most of its factories or sold to some other firms.
Administration and policies
This town has its unique geography. It is important for political strategy. It has been recognised as a country town since the 12th century. The various company headquarters such as Essex Country council and Chelmsford city council are situated here. Vicky Ford is the present MP of Chelmsford. He got 22% more votes as compared to his Counter Part.
Demography
As per 2001 census, there was high sex ratio in this region with 50% females and 49% males. Almost 95% people are white and 70% of them follow Christian religion.
Economy
At the initial stage, Agriculture was the only profession that people did with full zeal but with time, it followed the interests in other industries too. There was a small market where people usually do business and earn money. Guglielmo Marconi brought revolution by introducing world first wireless factory. He has great contribution in the invention of the radio. Crompton electrical Engineering, Hoffmann Ball Bearings, English electric valve company, Britvic are the other leading developments in the past. Chelmsford has the best nightlife. The old, as well as superior quality wines, are easily available here.
Transport
The Eastern Counties Railway was introduced a few years prior to the mid-18th century. There were three major viaducts constructed in the past and the major one is 18 arch central park viaduct. A new railway project is in line and it will complete in 2020.
Famous places
The two famous tallest buildings are built nearly 1960s. They are Parkside court and Melbourne court. Till now with 110 m height, the chain home radar tower is the tallest among other buildings. A person can see it from any part of the city.
Climate
It has a maritime climatic condition. It experiences warmer climate as compared to rest of the United Kingdom. It receives the lowest rainfall and remains drier throughout the year. The rainfall is between 500 mm and 550 mm yearly.
Education, Media and Sports
There are many schools for primary education but Chelmsford College gets a bulk of students for higher education. The radio of this city operates from outside the country. The Chelmsford City Football club representing in the various national championship. The Rugby football club is very famous of this region.