ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metrics and measurement and effective communication with team members. The delegates can attend ITIL® Practitioner course only after ITIL® Foundation course. This course is designed to provide knowledge about service improvement implementation that relies upon “adopt and adapt” philosophy.
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ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metrics and measurement and effective communication with team members. The delegates can attend ITIL® Practitioner course only after ITIL® Foundation course. This course is designed to provide knowledge about service improvement implementation that relies upon “adopt and adapt” philosophy.
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Gain knowledge regarding implementation based on “adopt and adapt” in the organisation
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Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Delegates will get certification of completion at the end of the course.
Clear and concise objectives to guide delegates through the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
The professionals should be ITIL® foundation holder before enrolling for this course. The delegates are advised to go through the overview of ITIL® Foundation before this training.
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ITIL® Practitioner will help the delegates to gain skills and knowledge required to implement ITIL® within the organisation. The ITIL® certified instructors will provide this training. The focus of the training is to build approach for continual service improvement and nine guiding principles.
Below are some topics that will be focused during the training:
Exam
The exam will be conducted at the end of the training. The delegate has to pass the examination to get certified. The trainer will provide all the details regarding exam during the training. The exam will have the following pattern:
*After completing 1 day of classroom training and successfully passing your Foundation Exam, the second day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Practitioner exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Introduction: Service Management
Introduction: Service Management Approach
Introduction: Change Management in organisation
Introduction: Metrics and Measurements
Introduction: Communication
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Located in Cambridgeshire, England, on the River Nene, Peterborough had a population of 183,631 as of 2011. The city is decorated by its castles.Lying around 74 miles north of London, the city has been a part of Northamptonshire for a long time. The railway station at Peterborough that lies on the East Coast Main Line between London and Edinburgh, is considered to be a significant stoppage.
At some places, Peterborough lies below sea level while at others it is seen lying on a flat land. Archaeological finds reveal the existence of human beings at the Peterborough location even before the Bronze Age. During the Anglo-Saxon period, monasteries started springing up with one of them being the Medeshamstede monastery. The Peterborough Cathedral is the new name for the same monastery.
With the arrival of the railways in the 19th Century, the population of Peterborough started to grow. Industrialization also saw a steep rise with the arrival of railways. Peterborough developed as a centre of bricks manufacturing. It was in the mid-20th century that the development of Peterborough came to a standstill and remained so till 1960’s. This was mainly due to the Second World War.
Now, the Peterborough administration is having plans that will provide better facilities to the citizens such as housing, health, road and other means of transport. A sum of around £1 billion is being spent on the redevelopment of the city and its neighbours.
Sports :
Peterborough has teams for various games such as American and Australian rules football athletics, cricket, football, hockey, ice hockey, rowing, and rugby. Between 1906 and 1974, Northamptonshire has been home to some home games of the city in various games. The Peterborough Hockey Club and the Peterborough Town Cricket Club use the Westwood ground to play their home games in this city.
Notable people:
Some of the most notable people were born in Peterborough. They include:
Musicians
Media
Sporting World Personalities
Town Twinning :
To promote friendship among various troubled nations after the Second War, Europe adopted the method of town twinning. Its main purpose was to spread greater friendship and harmony among the different European cities. Town twinning is an agreement to help in the various activities and projects that are organised by the communities of both the countries. This also leads to the development of lifestyle, historical, and cultural similarities and differences. The various town with which Peterborough has twinning are listed below: