MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle. This training will help the delegates to prepare for Service Offerings and Agreements exam that leads to ITIL® SOA Certification. It is one of the nine qualifications through which credits can be gained for the ITIL® Expert Certification.
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MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle. This training will help the delegates to prepare for Service Offerings and Agreements exam that leads to ITIL® SOA Certification. It is one of the nine qualifications through which credits can be gained for the ITIL® Expert Certification.
Learn the purpose, principals and objectives of ITIL® Service Lifecycle
24*7 available help and support team
PeopleCert accredits all ITIL® courses of MSP Training
Delivered by ITIL® Certified instructors
Find out what's included in the training programme.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Delegates will get certification of completion at the end of the course.
Clear and concise objectives to guide delegates through the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
The professionals who wish to join ITIL® Service Capability- Service Offerings and Optimisation course must have completed ITIL® Foundation Certification.
ITIL® Service Capability- Service Offerings and Optimisation course is best suited for the following audience:
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ITIL® Service Capability- Service Offerings and Optimisation is one of the courses that come under Service Capability Stream. Major areas of concern on this subject is a portfolio, service level, catalogue, demand, supplier and financial management. This training is extremely beneficial for those who are involved in the processes of Service Design and Service Strategy particularly. MSP Training is fully accredited by PeopleCert for all its ITIL® courses.
Exam
To Measure the knowledge attained by the delegates in training. An exam is conducted at the end of training. Each delegate has to go through the examination in order to get certified. The exam will have the following pattern:
*After completing 4 days of classroom training and successfully passing your Foundation Exam, the fifth day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Practitioner exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Introduction: Service Offerings and Agreements
Introduction: Business Relationship Management
Introduction: Service Portfolio Management
Introduction: Financial Management for IT Services
Introduction: Demand Management
Introduction: Service Catalogue Management
Introduction: Supplier Management
Introduction: Technology and Implementation Considerations
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Chester is famously known as a walled city with population 1 lakh 18 thousand as per 2011 census. The River Dee is the main river flows in the region. It is very near to the border of Wales. During the year of 1541, it got the city status. There were several walls and churches constructed by the Saxons. The West Mercia’s Church became the first Cathedral of the town. Saxons further strengthened the walls of the Cathedral. They want to protect their people against the Danes. It was among the last cities who got defeat from the Normans. There was a castle constructed during the rule of Conqueror William. Still the walls of the Chester are intact. It has medieval structures as well. On commencing of the Industrial Revolution, new roads, railways, and canals were built in the large scale. Some famous Victorian architectures are Grosvenor Museum and Chester Town Hall.
History
Romans founded Chester in AD 79. The Amphitheatre of the city had a capacity of approximately 10,000 people. It is also among largest Amphitheaters in Britain. On the withdrawal of Romans troops from there, the Romans- British Established its Kingdom. The role of Chester during the industrial revolution was commendable. The Union canal built in the heart of the city. The Duke of Westminster owned a huge area of the town.
Geography and Climate
It is located in the southern part of the country. The Chester pebble beds are easily locatable due to trapping of many stones within its strata. The heathland and forest are found in the eastern and Northern part of the Chester. Chester has coastal type climate. It is very near to the Irish Sea. Nevertheless, the temperature is similar to the inland areas. The reason for the contrast is the presence of the Welsh Mountains to the southwest and the Pennine Mountains to the northeast. The official met office of the city is Hawarden Airport. The annual rainfall is below 720mm.
Tourist Attractions and landmarks
The black-and-white architecture, the Rows, and the City walls are famous architectures of the city. The rows are distinctive in Britain. The cathedral and the town hall are recognized as the most important buildings of the town. A thorough investigation is undergoing to the very prominent infrastructures of Romans like Amphitheatre. Grosvenor Museum attracts so many tourists in the region and also helps in the tourism sector of the area. The important festivals of the town area summer music festival, a literature festival, and various mystery plays. For the facilitation of tourists, the government started information Centre in the town.
Demography
As per 2011 population census, the population of the white is maximum and it accounts 90 % of the total population. The rest of the people belongs to the Asian community, mixed race, Sikhs and a few more. The recent 2014 census also shows that around 1 lakh 19 thousand living with the urban area.
Education
The University of Chester is the main place of higher and technical education for the city. It was originally a teacher training college but later on, it was transformed into university level organization in the year of 2005. There is also an institution running for law students in the city. A vocation college is also giving its services in the town famously known as West Cheshire College. Coming to primary education, the King School as an independent school is giving its services.
Culture
The culture of the region is very rich. Grosvenor Museum, Cheshire Military Museum, Gateway theatre, Odeon cinema, Gateway theatre are the famous locations of the city.