MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle. This training will help the delegates to prepare for Service Offerings and Agreements exam that leads to ITIL® SOA Certification. It is one of the nine qualifications through which credits can be gained for the ITIL® Expert Certification.
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MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle. This training will help the delegates to prepare for Service Offerings and Agreements exam that leads to ITIL® SOA Certification. It is one of the nine qualifications through which credits can be gained for the ITIL® Expert Certification.
Learn the purpose, principals and objectives of ITIL® Service Lifecycle
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PeopleCert accredits all ITIL® courses of MSP Training
Delivered by ITIL® Certified instructors
Find out what's included in the training programme.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Delegates will get certification of completion at the end of the course.
Clear and concise objectives to guide delegates through the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
The professionals who wish to join ITIL® Service Capability- Service Offerings and Optimisation course must have completed ITIL® Foundation Certification.
ITIL® Service Capability- Service Offerings and Optimisation course is best suited for the following audience:
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ITIL® Service Capability- Service Offerings and Optimisation is one of the courses that come under Service Capability Stream. Major areas of concern on this subject is a portfolio, service level, catalogue, demand, supplier and financial management. This training is extremely beneficial for those who are involved in the processes of Service Design and Service Strategy particularly. MSP Training is fully accredited by PeopleCert for all its ITIL® courses.
Exam
To Measure the knowledge attained by the delegates in training. An exam is conducted at the end of training. Each delegate has to go through the examination in order to get certified. The exam will have the following pattern:
*After completing 4 days of classroom training and successfully passing your Foundation Exam, the fifth day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Practitioner exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Introduction: Service Offerings and Agreements
Introduction: Business Relationship Management
Introduction: Service Portfolio Management
Introduction: Financial Management for IT Services
Introduction: Demand Management
Introduction: Service Catalogue Management
Introduction: Supplier Management
Introduction: Technology and Implementation Considerations
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Tonbridge is a place where markets were used to set up in the past. It was not mandatory at all for the smooth conduct of the market but it has potential to hold a market was also recognized as Market town. It comes under the jurisdiction of the Kent County. The population counting took place in 2015. The total population of the town was approximately 40 thousand. The famous river Medway flows through the city. The nearby locations are Royal Tunbridge Wells and Maidstone. The capital city London is 29 miles far from the city.
History
As per the records of the Domesday Book, the town was recognized as Tonebridge. There is no concrete evidence of the suffix “bridge” but as per the old records there was a bridge belonged either to estate or Tuna. Some old records gave an idea that a large number of streams of high street could also be the reason. Prior to 1870, some also named this city as Tunbridge
Some of the architectures were constructed in the past such as Priory of St Mary Magdalene, Castles and a few more. One part of the city outskirt is known as Dryhill. When William Rufus got the throne, he captured the town with his military power. After some years, the town was again captured by King John immediately signing of Magna Carta. The earl, as well as his son, took the responsibility to save this town. Later on, this city was surrounded by Prince Edward who was the son of King Henry III. After went through a lot of damage, this was again constructed and renovated. Later this becomes an official residence of Edward II
During the medieval era, the City was strategically important for the kingdom. The number of steps had been taken by the king to improve Administration as well as Strategic part. These include the chartered that was issued to built walls around the city to save it from future attacks. Apart from this, the Charter to hold a market, Court Sessions were also issued. It was the mandatory condition that at least Two MP’s attend Parliamentary sessions. But the construction of the walls had never been done. The “Fosse” commonly a ditch was constructed at that time. During the year of 1552, under the letters, patent of Edward VI Tonbridge school started its services for the town.
In the year of 1880, there was a parliamentary election held in this city and it also witnessed a riot during the election. The actions happened immediately after the announcement of the results of the election where a number of people gathered near the town and they started pelting stones toward winning party followers. At the time, The county’s chief showed exemplary leadership skills by controlling the riot. During 1939 to 1945, a prisoner of the camp is also set up in this city. The exact location of the camp was the junction point of the Tudeley Lane and Pembury Road.
The Interesting, as well as sad incident of security depot robbery, is also associated with the town’s history. On feb2006, around £ 53 million was stolen from a depot.
Economy
There have been many major industries such as light painting, light engineering, and financial services. Tonbridge along with Tunbridge Wells has been nominated as Regional Hub by the South East Assembly. Since many years the town maintained the status of the market town. The Castle gatehouse a large country park and activities attracted many tourists towards the city. Other exposures facilities are indoor and Outdoor Swimming Pool, a leisure center, and various large sports ground are also included in the number. A lion’s share facilities are subsidized by the government itself.