MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle. This training will help the delegates to prepare for Service Offerings and Agreements exam that leads to ITIL® SOA Certification. It is one of the nine qualifications through which credits can be gained for the ITIL® Expert Certification.
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MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle. This training will help the delegates to prepare for Service Offerings and Agreements exam that leads to ITIL® SOA Certification. It is one of the nine qualifications through which credits can be gained for the ITIL® Expert Certification.
Learn the purpose, principals and objectives of ITIL® Service Lifecycle
24*7 available help and support team
PeopleCert accredits all ITIL® courses of MSP Training
Delivered by ITIL® Certified instructors
Find out what's included in the training programme.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Delegates will get certification of completion at the end of the course.
Clear and concise objectives to guide delegates through the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
The professionals who wish to join ITIL® Service Capability- Service Offerings and Optimisation course must have completed ITIL® Foundation Certification.
ITIL® Service Capability- Service Offerings and Optimisation course is best suited for the following audience:
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ITIL® Service Capability- Service Offerings and Optimisation is one of the courses that come under Service Capability Stream. Major areas of concern on this subject is a portfolio, service level, catalogue, demand, supplier and financial management. This training is extremely beneficial for those who are involved in the processes of Service Design and Service Strategy particularly. MSP Training is fully accredited by PeopleCert for all its ITIL® courses.
Exam
To Measure the knowledge attained by the delegates in training. An exam is conducted at the end of training. Each delegate has to go through the examination in order to get certified. The exam will have the following pattern:
*After completing 4 days of classroom training and successfully passing your Foundation Exam, the fifth day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Practitioner exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Introduction: Service Offerings and Agreements
Introduction: Business Relationship Management
Introduction: Service Portfolio Management
Introduction: Financial Management for IT Services
Introduction: Demand Management
Introduction: Service Catalogue Management
Introduction: Supplier Management
Introduction: Technology and Implementation Considerations
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Warrington is referred as unitary authority area in Cheshire with a population of around 208,800 recorded in 2016. It lies on the shore of the Mersey River. The town is referred as the largest town in the county of Cheshire, England. It is located between the towns of Manchester and Liverpool. The population of the town grew strongly since 1968, and it became a new town. The history of the area traced its root back to the Roman period. The Romans discovered the town at an important crossing place on the Mersey River, and the Saxons set up the new settlement of the town. Warrington developed as a market town at the lowest bridging point, a place which is crossed by a bridge at its closest point to the sea during the Medieval Period. The town was engaged in the business of textile and wool production in the middle ages.
The town experienced the urbanisation and expansion after the industrialisation took place in historical counties of England and when Mersey was made traversable in the 18th century. The vital railway corridors in the United Kingdom, West Coast Main Line, runs north to south and the Cheshire Lines connecting the towns of Liverpool and Manchester, runs west to east. The Manchester Ship Canal, 36 miles long inland waterway connecting Manchester to the Irish Sea cuts through the south of the town from west to east. The partial box is created around the town with M6 and M62 motorways. In 1974, with the combination of former County Borough of Warrington, the Lymm Urban District and the Warrington Rural District, the modern borough of Warrington was developed.
History
The early settlement of the town was established at Wilderspool during the Roman Empire. The evidence of Bronze Age settlements had been suggested by the local archaeologists. The town developed at an important crossing point on the Mersey River since the ancient times. The importance of the town grew and emerged as a market town and crossing point of the Mersey River. The early reference to the bridge was first found in 1285. The area around the St Elphin’s church, now covered under the Church Street Conservation Area represent the origin of the modern town.The town played a crucial role in the English Civil War. The old town centre served as a mainstay for the armies of the Earl of Derby and Oliver Cromwell. During the industrial revolution, the town evolved as a manufacturing town and became a centre of textiles, steel, tanning and chemical industries.
The town flourished and became more popular after the construction of canal and improvement in the navigational properties of the Mersey River. The town accepted the introduction of steam in the town and used as a source of power for its mills. The town served as a base for RAF Station Burtonwood and airfield for the largest US Army Air Force during the Second World War, The new town status granted to Warrington in 1968. With the decline of heavy industries between 1970 and 1980, the economy of the town shifted to the light industry and technology. The town was affected by the Provisional Irish Republican Army bomb attacks in the town centre and later on, a bomb attack on a gas storage plant in Warrington.
Economy
Warrington is home to the Unilever and ESR Technology. The major employers of the town are Warrington Council and Warrington & Halton Hospitals NHS Foundation Trust. In 1974, the first shopping centre was opened and covered new bus station and a Debenhams store. During the modernisation of the town centre, Warrington experienced a boost in its customer trade. There are several other shopping malls and large indoor market in the town. Gulliver’s World theme park is located in the town and covers Lilliput Land and the Safari Kingdom.