ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Service Improvement exam that leads to ITIL® CSI Certification. It is one of the nine intermediate qualifications and one of the five lifecycle stream qualification through which credits can be gained for the ITIL® Expert Certification.
MSP TrainingLearn to continuously improve the organisational services
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ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Service Improvement exam that leads to ITIL® CSI Certification. It is one of the nine intermediate qualifications and one of the five lifecycle stream qualification through which credits can be gained for the ITIL® Expert Certification.
PeopleCert accredits all the courses of ITIL®
Learn how to manage the activities and techniques in CSI stage of Service Lifecycle
Key Learning Points and Tutor Support
Determine how to measure the performance of Continual Service Improvement stage
Find out what's included in the training programme.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Clear and concise objectives to guide delegates through the course.
It provides some basic knowledge about the course before training.
The professionals who want to attend ITIL® Service Lifecycle- Continual Service Improvement (CSI) course must hold ITIL® Foundation Certificate.
ITIL® Service Lifecycle- Continual Service Improvement (CSI) course is best suited for the following audience:
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MSP Training introduces ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that focuses on the organisational or individual review of services. These services are produced by following the activities of plan, strategy, design, implementation and maintenance. We provide the best training with latest study material available in the market.
Exam
To Measure the knowledge attained by the delegates in training. An exam is conducted at the end of training. Each delegate has to go through the examination in order to get certified. The exam will have the following pattern:
Introduction: Continual Service Improvement
Principles of Continual Service Improvement
The seven-step improvement process
Methods and Techniques
Organisation and Technology Considerations
Implementing Continual Service Improvement
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Located in the Borough of Bracknell Forest in Berkshire, England, Bracknell is a town having a population of 77,256. It is located 11 miles to the east of Reading and 34 miles west of central London. The name, Bracknell, comes from Braccan Heal. It may also have got its name from a school in the locality called the Brakenhale. There is a standing stone to the north-east of the city known as the Quelm Stone. The Quelm Stone is a menhir i.e. a stone that is rough and in the form of a rectangle or square. One of the main buildings in Bracknell is the ‘Old Manor House’ which used to be home to a number of priest holes which were used as hiding places when the Catholic priests were executed by law forcefully in England. During such times the Catholic priests could hide in one of these holes or escape to somewhere else using the tunnels that were built beneath them.
Transport in Bracknell
The two railway stations in Bracknell that include Bracknell itself and Martins Heron as well are located on a common line that runs from Waterloo to Reading. Commuters from Bracknell travel mostly in two directions i.e. Eastwards to London Waterloo and Westwards to Reading.
It is located at the end of the A329 (M) motorway.A motorway. M31 was proposed to be built for connecting the M3 and the M4 but only a part of that could be completed which is now known as the A329(M) and the A3290.
The Bracknell bus station, located on The Ring, serves Bracknell. There are three shelters on the bus stand, one each for the three stands. The Bracknell Bus Stand provides services to Wokingham, Crowthorne, Windsor, Camberley, Slough, and Reading. The Courtney Bus Services and Reading Buses provide local bus services. The Green Line provides coach services to London Victoria while the Courtney Buses provided services to the National Express and The Luton Flyer.
Education
Bracknell provides schooling as well as further education through the various institutes in the city itself. Some of the schools in the area are :
Colleges of further education in and around Bracknell are listed below:
Arts
A mansion dating back to 1760 stands in the south of the town which has been rebuilt many times now serves as a large arts centre. The Wilde Theatre named after Oscar Wilde and opened in 1984 has hosted his play ‘The Importance of Being Earnest’ which has a character called 'Lady Bracknell' in it. Over the years, the South Hill Park has seen a number of music performances in various festivals.A list follows:
1975 – 1990s Bracknell Jazz Festival
1970's – 1980s Bracknell Folk
1980's – 1990s – Bracknell Music Festival or the South Hill Park Festival
1988 – Womad Festival
2000 – 2013 – A free and an annual festival of World Music.
Many places in Bracknell have been used in films. The locations include Martin Heron and Birch Hill.In Harry Potter and the Philosopher’s Stone, Martin Heron is the locality in Bracknell where Harry’s Uncle and Aunt stay. Another movie, Time Bandits, used the location Birch Hill. Birch Hill is also known for naming its streets from east to west in an alphabetic order.