ITIL® Service Lifecycle- Managing Across the Lifecycle is a 5-day course that allows the delegates to gather all the knowledge they acquired throughout the ITIL® training programme. During the course, the delegates will learn a full understanding of ITIL® Service Lifecycle and also how its different phases fit together. This training will prepare the delegates for ITIL® MALC exam and receive ITIL® Expert Certification. The training will be for 4 days, and on the last day, the exam will be conducted.
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ITIL® Service Lifecycle- Managing Across the Lifecycle is a 5-day course that allows the delegates to gather all the knowledge they acquired throughout the ITIL® training programme. During the course, the delegates will learn a full understanding of ITIL® Service Lifecycle and also how its different phases fit together. This training will prepare the delegates for ITIL® MALC exam and receive ITIL® Expert Certification. The training will be for 4 days, and on the last day, the exam will be conducted.
Learn how to manage the activities across various phases of the service lifecycle
PeopleCert accredits all the ITIL® courses of MSP Training
ITIL® Service Lifecycle- Managing Across The Lifecycle course is delivered by highly qualified trainers
Key Learning Points and Tutor Support
Find out what's included in the training programme.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Delegates will get certification of completion at the end of the course.
Clear and concise objectives to guide delegates through the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
The professionals who want to enrol for ITIL® Service Lifecycle- Managing Across the Lifecycle course must have attained 17 ITIL credits.
Any professional who has attained 17 credits during ITIL® scheme can attend this course.
The professionals may include the following:
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ITIL® Service Lifecycle- Managing Across the Lifecycle course provides in-depth awareness of concepts and terminologies used in ITIL® Service Lifecycle. Those who are involved in service management role must take this course.
Exam
To Measure the knowledge acquired by professionals in training. An exam is conducted on the last day of training. Each delegate has to go through the examination in order to get certified. The exam will have the following pattern:
*After completing 4 days of classroom training and successfully gaining 17 ITIL® credits, the fifth day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your MALC exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Introduction: Managing Across the Lifecycle
Introduction: Key Concepts
Service Management Processes Integration
Communication and Stakeholder Management
Manage Service Across the ITIL® Lifecycle
Governance, Roles, Competence, and the Organization
Measurement overview
Implement and Improve Capabilities for Service Management
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Aberdeen is city located in Scotland and the third city with a large population. Aberdeen is one of the 32 local government council areas of Scotland. It is the 37th area with a large population in the United Kingdom. The estimated population of the city of Aberdeen is 196,670, and for local authority area, it is 229,800. Nicknames of Aberdeen include Silver city with Golden Sands, Granite City, and Grey city. In the middle 18th and 20th century, buildings of Aberdeen was covered by grey granite which sparkles like silver due to high mica content in it.
In 1970s North Sea Oil was discovered. Since 8000 years ago this area became a settlement when villages lie around the river, Don, and Dee. The climate of Aberdeen is a marine type. From David 1 of Scotland, Aberdeen got its Royal Burgh status. Two important universities of Aberdeen are the University of Aberdeen founded in 1495 and Robert Gordon University in 1992.
There are many setups of Traditional industries such as papermaking, fishing, textiles, and shipbuilding was taken by Aberdeen's seaport and oil industry. These industries were the main reason for the job creation for the local people. A number of people from nearby towns come here for job employment. One of the busiest commercial heliports is located in Aberdeen namely Aberdeen Heliport. In north-east of Scotland, largest seaport is situated. These used to lessen the burden of the traffic of the city.
In Aberdeen, the Aberdeen international youth festival is held that attract around 1000 talented arts companies. Ultimately, tourism industry booms in the town and provide employment to local people. In the year 2015, Mercer named Aberdeen 57th best city to live and Britain's 4th largest liveable city. Aberdeen was named as leading business hub by HSBC.
Education
There are two universities located in Aberdeen namely Robert Gordon University and the University of Aberdeen. Earlier the University of Aberdeen was known as King's College, Aberdeen and William Elphinstone founded it in the year 1496. George Keith founded Marischal College in new Aberdeen in the year 1593. In the English speaking world, Aberdeen university is the fifth oldest. It provides degree related to various disciplines. Primary campus is located in old Aberdeen, and it has around 14000 students. Debating society of the university is oldest in Scotland and founded in the year 1646.
In the year 1750, Robert Gordon's College was founded by merchant Robert Gordon. In 1992 Robert Gordon Institute of Technology got its university status and became Robert Gordon University. Later the university expanded and developed rapidly. The Sunday Times named it the Best Modern University in the UK.
Robert Gordon University had two campuses one is located at Schoolhill/ St Andrew Street city center and another one at Garthdee.
Scottish Agricultural College is located outside Aberdeen. In Aberdeen, Marine Laboratory Aberdeen which has specialization in fisheries. Some other higher education institutions are Rowett Research Institute and Macaulay Land Use Research Institute. Aberdeen has 54 primary schools and 12 secondary schools that are handled by the city council. Among top 50 secondary schools in Scotland, comes Cutts Academy, Oldmachar Academy, and Hariaw Academy.
Various private schools are located in Aberdeen like Robert Gordon's College, Albyn School, and Hamilton school, St Margaret's School for Girls, International School of Aberdeen and Steiner School. Aberdeen harbor was made modern in the late 1960s. In 1982 Fish Market was developed. In 1994 Telford Dock was established. In the year 1964, there was typhoid outbreak in 1964. During the 20th century, Aberdeen became the much healthier city. In 1985 Trinity center was opened. The present population of Aberdeen is 212000.