ITIL® Service Lifecycle- Service Design course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Design exam that leads to ITIL® Service Design Certification. It is one of the nine intermediate qualifications and one of the five lifecycle stream qualification through which credits can be gained for the ITIL® Expert Certification.
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ITIL® Service Lifecycle- Service Design course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Design exam that leads to ITIL® Service Design Certification. It is one of the nine intermediate qualifications and one of the five lifecycle stream qualification through which credits can be gained for the ITIL® Expert Certification.
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Identify how Service Design Interacts with other phases of service lifecycle
PeopleCert accredits all ITIL® courses of MSP Training
Delivered by highly qualified and experienced instructors
Discover the interrelation of all the phases of service lifecycle
Find out what's included in the training programme.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Delegates will get certification of completion at the end of the course.
Clear and concise objectives to guide delegates through the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
The professionals who want to attend ITIL® Service Lifecycle- Service Design course must hold ITIL® Foundation Certificate.
ITIL® Service Design course is best suited for the following audience:
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ITIL® Service Design course provides the framework required to decide which design activities should be carried out during the service lifecycle. This course is best for those who are already involved in these activities and want to have management-level understanding for better services. This training will be delivered by ITIL® certified instructors.
The training will cover the following topics:
Introduction: Service Design
Introduction: Principles of Service Design
Introduction: Design Coordination Process
Introduction: Service Catalogue Management Process
Introduction: Service Level Management Processes
Introduction: Supplier Management Process
Introduction: Availability Management Processes
Introduction: Capability Management Process
Introduction: IT Service Continuity Management Process
Introduction: Process of Information Security Management
Introduction: Organizing Service Design
Introduction: Technology and Implementation Analysis
*After completing 2 days of classroom training and successfully passing your Foundation Exam, the third day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Portsmouth, situated on the Portsea Island,70-miles south-west of London, in Hampshire is home to 205,400 people. Portsmouth is said to have been existing during the Roman civilization too. Portsmouth for many centuries has served the Royal Navy as well. During the French invasion of 1545, Portsmouth is said to have served England as a line of defence. It is also known as the oldest dry dock of the world.
Portsmouth became the first to go into mass production. As such it also came to be known for being an industrialized city. The Portsmouth Blitz, during the Second World War, claimed 930 lives, as a result of bombing by the Nazi forces. The troops deployed to liberate the Falkland Islands in 1982 were from the Portsmouth’s naval base. When Hong Kong, the last British colony, was to be transferred, The Queen’s yacht Britannia left to Hongkong from Portsmouth.
Literature
‘Pompey’, a novel by Jonathan Meades, shows Portsmouth as the home of many criminals.Fanny Park, the lead character, in Jane Austen's novel Mansfield Park, is a resident of Portsmouth. Incidentally, many of Jane Austen’s made sure that her novels came to end in the Portsmouth city. In his novel, ‘The Life and Adventures of Nicholas Nickleby', Charles Dickens has portrayed Nicholas and Smike getting involved in a theatrical troupe in Portsmouth. The Aubrey-Martin series by Patrick O’Brian mostly saw Captain Jack Aubrey’s ships sailing from Portsmouth.
Many crime novels such D.I. Faraday/D.C. Winter novels by Graham Hurley and the Heartsone by C.J.Samson were set in Portsmouth.Published in 2014, the ‘Portsmouth Fairy Tales for Grown Ups’, had locations in its stories that were from around Portsmouth.
Sport
The Fratton Park is the home ground for Portsmouth F.C. The team has been victorious twice winning the Football League titles in 1949 and 1950. The team was victorious in the FA Cup in 1939 and 2008. The team once again started playing the Premier League in the 2003 season. 2010 to 2012 was a period of great difficulties for the team. They went down to the Championship level and then to LeagueOne by 2012. 2013 saw them further relegated to the fourth tier of the English Football, the League Two. Pompey Supporters Trust, in April 2013, purchased the team and made it making it the biggest fan-owned football club in the history of English Football.
Yet another football club has been the Moneyfields F.C, which based in Portsmouth has played in the Wessex Football League Premier Division since 1998.
The Wessex League Division One has two teams playing from Portsmouth which are - United Services Portsmouth F.C (formed in 1962 and known as the Portsmouth Royal Navy earlier) and Baffins Milton Rovers F.C.(formed in 2011).
It is at the United Services Recreation Ground in Ports in Portsmouth is the place where the matches between the two teams, Royal Navy Rugby Union and United Services Portsmouth RFC, are held.
The United Services Recreation Ground was home to first-class cricket since 1882. It was in 1895 that Hampshire County Cricket Club also played their matches at the same ground for the next 105 years (i.e. till 2000 AD). In 2000 AD, Hampshire moved to the Rose Bowl cricket ground in West End. Portsmouth also plays host to a number of hockey clubs such as
Portsmouth also plays Golf. An 18-hole parkland course, the Great Salterns Golf Club, was established in 1926 and has two holes. The game is played across the Lake Saltern.
The following golf courses are also present in Portsmouth: