MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service Operation exam that leads to Service Operation Certification. In ITIL® Foundation part, the delegates will get to know about the basic concept, terminology, processes and principles used in Service Lifecycle.
MSP TrainingExplore the activities, functions and techniques used in Service Operation
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MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service Operation exam that leads to Service Operation Certification. In ITIL® Foundation part, the delegates will get to know about the basic concept, terminology, processes and principles used in Service Lifecycle.
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Get to know about the policies and principles for managing organisational services
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Delegates will get certification of completion at the end of the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
Clear and concise objectives to guide delegates through the course.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
The professionals who want to attend ITIL® Service Lifecycle- Service Operation course must hold ITIL® Foundation Certificate.
ITIL® Service Lifecycle- Service Operation course is best suited for the following audience:
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ITIL® Service Lifecycle- Service Operation course concerns with the operational activities, processes, principles and functions that are required to manage the performance of organisational services. During the training, our certified trainer will provide knowledge of framework by using which the activities should be carried out while the operation of services. This training is very beneficial for those who are involved in such activities.
Exam
To Measure the knowledge attained by the delegates in training. An exam is conducted at the end of training. Each delegate has to go through the examination in order to get certified. The exam will have the following pattern:
*After completing 2 days of classroom training and successfully passing your Foundation Exam, the third day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Introduction: Service Operation Practice
Service Operations Principles
Introduction: Event Management
Introduction: Incident Management Process
Introduction: Problem Management Process
Introduction: Requirement Fulfilment Process
Introduction: Access Management Process
Introduction: Service Operation Activities
Introduction: Service Desk Function
Introduction: Technical Management Function
IT Operations Management Function
Applications Management Function
Service Operation Organisational Structure
Technology and Implementation Concerns
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Bath city is a largest city in the Lieutenancy areas of England. The city has geographical area of 11 squares miles with 88,859 population in 2011. The bath city is situated in the valley of the river Avon which is 97 miles west of capital city,London. The city is also near to Bristol town. This city is well-known for its hot springs, which further lead to Spa Industry. On arrival of Romans, they built a temple and baths in the valley of river Avon. As per the previous records, the hot springs were present there since ancient time. But the site got explored when Romans entered the city. The 7th century, centre known as Bath Abbey went through renovations in 12th and 16th centuries. In 17th century, it became belief of local people that this water is special one and has so many curative properties. It brought both the popularity and tourists to the town. Apart from this, It offers a wide range of attractions including restaurants, businesses, theatres and city tours with 4.4 million visitors each year. The historic Roman Baths and Thermae Bath Spa giving their services to the city.
History
Earlier the motive of the Romans while constructing the bath was to used it for medicinal purposes. But the popularity of the water rose very quickly, so it was used for other purposes as well. In the medieval period, the wool industry went extra mile in production as new equipment and tool were introduced .They focused in the industry well and took it to new height. The town get distinguished after the introduction of neoclassical Palladian art, literature, and building under regime of George I,II, and III in the 18th century . Romans used this bath for their Pleasure. Number of baths were built after one another. Most of them built near hot springs. The Minerva goddess temple also built alongside one bath. In 3rd century, Walls built near boundary to save it from attack. Following collapse of Roman Empire, the town expanded nearly 760. King Offa constructed An abbey, dedicated to St. Peter. In the 15th century, the Abbey church of Bath city was broken down.
Culture
During the 18th century bath became the centre of fashionable life in England and attracted internationally renowned companies and directors with its five famous theatres. The city hosts the annual Bath International Music Festival and Mozartfest, the yearly Bath Literature Festival, and the Bath Film Festival.The Bath city is home to the Victoria Art Gallery (which is named after Queen Victoria), the Museum of East Asian Art, and Holburne Museum, as well as some other museums.
Climate
The climatic condition of Bath is far cry from rest of the country. The variation in the seasonal temperature is less as compared to the most of the United Kingdom due to adjacent sea temperature. In summer the maximum temperature is maximum to 21° C whereas minimum temperature goes to 1° or 2° C in winter. The average rainfall is near about 700mm with typically 8 to 15 days of snowfall.
Education
The Bath city has sufficient number of educational schools . It has two universities, the University of Bath which was established in 1996 offering programs in languages, engineering, architecture, politics etc. with 17,308 students out of which more than 30% are from outside the UK. Second is Bath Spa University which was given degree-awarding powers in 1992 and university status in 2005 offering courses leading to a Postgraduate certificate in education. The city has private and public schools, several sixth forms as part of state, Bath College, and one education college.