MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service Operation exam that leads to Service Operation Certification. In ITIL® Foundation part, the delegates will get to know about the basic concept, terminology, processes and principles used in Service Lifecycle.
MSP TrainingExplore the activities, functions and techniques used in Service Operation
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MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service Operation exam that leads to Service Operation Certification. In ITIL® Foundation part, the delegates will get to know about the basic concept, terminology, processes and principles used in Service Lifecycle.
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Get to know about the policies and principles for managing organisational services
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Delegates will get certification of completion at the end of the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
Clear and concise objectives to guide delegates through the course.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
The professionals who want to attend ITIL® Service Lifecycle- Service Operation course must hold ITIL® Foundation Certificate.
ITIL® Service Lifecycle- Service Operation course is best suited for the following audience:
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ITIL® Service Lifecycle- Service Operation course concerns with the operational activities, processes, principles and functions that are required to manage the performance of organisational services. During the training, our certified trainer will provide knowledge of framework by using which the activities should be carried out while the operation of services. This training is very beneficial for those who are involved in such activities.
Exam
To Measure the knowledge attained by the delegates in training. An exam is conducted at the end of training. Each delegate has to go through the examination in order to get certified. The exam will have the following pattern:
*After completing 2 days of classroom training and successfully passing your Foundation Exam, the third day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Introduction: Service Operation Practice
Service Operations Principles
Introduction: Event Management
Introduction: Incident Management Process
Introduction: Problem Management Process
Introduction: Requirement Fulfilment Process
Introduction: Access Management Process
Introduction: Service Operation Activities
Introduction: Service Desk Function
Introduction: Technical Management Function
IT Operations Management Function
Applications Management Function
Service Operation Organisational Structure
Technology and Implementation Concerns
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Reach us at 0121 368 7851 or info@msptraining.com for more information.
Hinckley, in southwest Leicestershire between the cities of Leicester and Coventry, is the second biggest town in terms of area. Hinckley is administered by the council of Hinckley and Bosworth Borough.
Places
Other places that could attract visitors are the Brodick Park in the west of Hinckley and the Ashby Canal. The park with all its trees acts as a nature reserve. On the other hand, the canal is the longest curved canal in England passing through Hinckley.
Transport
The Hinckley town is equally placed at a distance of 19 km from both Coventry and Leicester. The town of Ibstock lies 18 km to the north on the A447 motorway.
Roads
It was in the early 1990’s that the A47 was by-passed as a result of the completion of the Normandy Way. This not only decreased congestion in the town, it was also helpful in the commercial development of the town along the A47 route. Hinckley has two motorways the A5 and the M69 with the M69 linking Hinkley to Leicester, Coventry and the two motorways the M6 and the M1.
Bus
The main operators of the bus services in Hinckley are the Hinckley Bus. The service has routes for Barwell, Burbage, Earl Shilton, Leicester and Nuneaton. Up until 2008, a number of services were operated for rural areas by Arriva. This stopped when Arriva was sold to Centrebus Holdings. Arriva regained the stake from Centrebus Holdings in 2013. Other major bus service operators in Hinckley include Stagecoach and Arriva Fox County.
Railway
The Hinckley railway station lies on the Birmingham to Peterborough Line on the Nuneaton–Leicester section.There are regular services being operated via Narborough and Nuneaton between Birmingham and Leicester. Residents can journey to London via the West Coast Main Line or through Midland Main Line. The Midland route terminus is the London St Pancras which ever since November 2007 has been the home of Eurostar international services.
Airports
The airports that fall the nearest to Hinckley are the Birmingham International and the East Midlands.