MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service Operation exam that leads to Service Operation Certification. In ITIL® Foundation part, the delegates will get to know about the basic concept, terminology, processes and principles used in Service Lifecycle.
MSP TrainingExplore the activities, functions and techniques used in Service Operation
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MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service Operation exam that leads to Service Operation Certification. In ITIL® Foundation part, the delegates will get to know about the basic concept, terminology, processes and principles used in Service Lifecycle.
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Get to know about the policies and principles for managing organisational services
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Delegates will get certification of completion at the end of the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
Clear and concise objectives to guide delegates through the course.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
The professionals who want to attend ITIL® Service Lifecycle- Service Operation course must hold ITIL® Foundation Certificate.
ITIL® Service Lifecycle- Service Operation course is best suited for the following audience:
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ITIL® Service Lifecycle- Service Operation course concerns with the operational activities, processes, principles and functions that are required to manage the performance of organisational services. During the training, our certified trainer will provide knowledge of framework by using which the activities should be carried out while the operation of services. This training is very beneficial for those who are involved in such activities.
Exam
To Measure the knowledge attained by the delegates in training. An exam is conducted at the end of training. Each delegate has to go through the examination in order to get certified. The exam will have the following pattern:
*After completing 2 days of classroom training and successfully passing your Foundation Exam, the third day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Introduction: Service Operation Practice
Service Operations Principles
Introduction: Event Management
Introduction: Incident Management Process
Introduction: Problem Management Process
Introduction: Requirement Fulfilment Process
Introduction: Access Management Process
Introduction: Service Operation Activities
Introduction: Service Desk Function
Introduction: Technical Management Function
IT Operations Management Function
Applications Management Function
Service Operation Organisational Structure
Technology and Implementation Concerns
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Lincoln which is situated in Lincolnshire, is a cathedral city and as per 2011 census had a population of 94,600. In the early periods, it was known as Lindum Colonia, a Roman colony. Lindum Colonia had come up from a settlement of the Iron Age that belonged to the 1st Century B.C. The settlement was the result of a deep pool and the name also probably comes from the word Lindon which was later converted to the Latin form Lindum. The full name for the location was Colonia Domitiana Lindensium, which went by its founder, Domitian’s name. The colony was established within the walls of the hilltop fortress, to which an extension was also added later on, of an equal area.
Cathedral
First of all the construction of the Lincoln Cathedral began with the see being removed from the backwater of Dorchester-on-Thames, Oxfordshire. It was completed in 1092 but had to be rebuilt after a fire destroyed it. The cause of the fire is said to have been an earthquake that shook Lincoln in 1185. When the Lincoln Minster was rebuilt it had an added portion to the east. The construction was completed on a superb scale with the crossing tower decorated by a pinnacle that rose to 525 ft, and considered to be the highest Europe has ever had till date. After the completion of all the three spires, the central spire is expected to be the tallest man-made structure in the world after the Great Pyramids of Egypt.
The Bishops of Lincoln were said to be one of the richest people in medieval England. The Diocese of Lincoln, considered to be the biggest in England, was home to more monasteries than the entire English counties put together.
When Magna Carta, the charter to bring peace between the king and rebel barons, was signed, one of the witnesses happened to be the Bishop of Lincoln, Hugh of Wells. There is only one copy that remains of the four originals and that is in the Lincoln Castle.
Lincoln Cathedral
The bishops of Lincoln who were most known were :
Theologian William de Montibus was the chancellor and head of the cathedral school till his death in 1213. The Bishop’s Palace was the centre of administration. Built towards the end of the 12th Century, it was a magnificent building of that era in England. The East Hall of the Palace, designed by Hugh of Lincoln, is the earliest enduring example of a roofed domestic hall. Bishop William of Alnwick was responsible for building the other two parts namely the chapel range and entrance tower. It was he who also improvised upon the existing structure and lend a modern look to it in the 1430s. King Henry VIII and James I are said to have been e guests of the bishops at Lincoln Cathedral. Some royal troops ransacked the cathedral in 1648 during the civil war. The cathedral had another recent break-in due to which the stained glass had to be replaced.
Notable people
Famous Attractions