Microsoft Outlook Masterclass

ABOUT THE PROGRAM

The Microsoft Outlook Masterclass course helps the professionals to learn the uses of the most popular email client Microsoft Outlook. The delegates can, using Outlook, manage their contacts, take notes, schedule tasks as well as send mails and attachments. During the course the delegates will also learn about concepts such as spamming and phishing and the ways by which they can be avoided. Microsoft Outlook also helps its users to schedule meetings.

  • Get acquainted to the Microsoft Outlook email features

  • Send Attachments and images across the world

  • Flag your important messages

  • Manage Contacts, Tasks and Meetings

  • Obtain the Training from Certified Professionals

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The course does not come with any requirements but a decent understanding of the Windows O/S would be beneficial for the delegates.

TARGET AUDIENCE

The delegates who need to clear the Microsoft Office exam or upgrade themselves can sit for this course

WHAT WILL YOU LEARN?

  • Learn to Use the Quick Access Toolbar
  • Use Signatures to sign your mails in Outlook
  • Send Attachments
  • Insert images in Microsoft Outlook
  • Protect Your Mails from Spam
  • Understand the Concept of Phishing
  • Use the Calendar
  • Manage contacts using the People option
  • Schedule Meetings using Microsoft Outlook

Enquire Program

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PROGRAM OVERVIEW

Used primarily as an email Client, Microsoft Outlook can also be used as a personal information manager. Besides providing email services, Microsoft Outlook is equipped with tools such as the calendar, task manager, journal, and contact manager.

This 1 day course teaches the delegates tips and tricks of Microsoft Outlook along with the course so that the delegates are better able to harness the features of Microsoft Outlook. Almost all versions of Microsoft Outlook are covered by the course.


PROGRAM CONTENT

Understanding the etiquettes of e-Mail

  • Working of the e-Mail system
  • Benefits
  • The Email etiquette
  • Digital signatures in an e-Mail

Introducing Microsoft Outlook

  • Microsoft Outlook – The Basic Elements
  • Learn to Use The Outlook Ribbon
  • Understanding the Quick Access Toolbar
  • Understanding the Back Stage View
  • Customizing the Toolbar
  • MS Outlook and its features
  • The Folder pane and To Do bar
  • Learning to Write an email
  • Creating New Messages
  • Adding attachments
  • Adding importance
  • Request message receipts
  • Creating AutoSignature
  • Sending a CC and a BC
  • Conversation
    • Navigating the messages
    • Replying to messages
  • Adding comments to replies
  • Message Forwarding
  • Using Search to Find messaged

Working with Attachments

  • Understanding how to attach files
  • Attaching Inline Images
  • Previewing Attachments
  • Saving Attachments and Opening Attachments

Flagging Messages

  • Differentiate between Flags and Reminders
  • Flagging Messages
  • Send Messages with a Flag
  • Adding Reminders to the Messages
  • Customizing the Quick Click Flag
  • Removing Flags

Junk Email

  • Differentiate between
    • Spamming and Junk Email
    • Phishing and Junk Email
  • Know about the Junk Email Options
  • Marking Unwanted Messages as Junk
  • Changing Messages to Safe
  • Managing the Senders Lists
  • Blocked Senders List
    • Importing
    • Exporting
  • Deleting Junk Email

The Calendar

  • Using the Calendar
  • Changing the Arrangement of the Calendar
  • Displaying Specific Dates
  • Calendar Navigation
  • Changing Views
  • Adding a New Time Zone
  • Deleting a Time Zone
  • Creating Calendars
  • Multiple Calendars
  • Deleting and Sharing Calendar
  • The Weather Bar

People

  • Understanding People View
  • The Contact Form
  • Viewing Existing Contacts and Creating New Ones
  • Editing Contacts and Contact Details
  • Adding A Picture to the Contacts
  • Adding Contacts to an Existing Company
  • Print The Details of a Contact
  • Deleting Unwanted Contacts
  • Recovering Deleted Contacts
  • Adding Contacts from an Email
  • Pinning Contacts as Favourites
  • Contacting a Contact
  • Contacting a Contact from the People Peek
  • Forwarding Contacts
  • Creating Contact Groups
  • Using Contact Group
  • Using Partial Contact Groups
  • Removing Members from a Group
  • Linking Contacts

Tasks

  • Working with the To-Do List
  • Learn To Create Tasks
  • Working with Tasks
  • Changing Views
  • Sorting & Deleting Tasks
  • Task List Printing

Working with Rules

  • Understand Rules
  • Creating Rules from Templates
  • Specifying Rule Conditions
  • Specifying the Rule Actions
  • Specifying the Rule Exceptions
  • Checking the Rules
  • Testing the Rules
  • Managing Existing Rules

Scheduling Meetings

  • Create New Meeting
  • Add Attendees to A Meeting
  • Add meeting details
  • Add Contacts to an existing Meeting
  • Remove contacts from a meeting

Microsoft Outlook Masterclass Enquiry

 

Enquire Now


----- OR -------

Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Exeter

Exeter is an ancient city located within the county of Devon England with a population of around 129,800 according to mid-2016 est. It is a cathedral city situated on the Exe River about 70 miles southwest of Bristol and 37 miles northeast of Plymouth. The status of the non-metropolitan district has been granted to the city under the rule of the County Council, while unitary authority status was abandoned under the command of coalition government 2010. The city was the most Roman fortified establishment of the southwestern Britain. The early history of the city dates back to the Roman era, although the remains of the Cornish tribe also survived in the city before the Roman Empire.

During the Medieval and Tudor period, the city became a major religious centre, and Exeter cathedral was also found in the middle of the 11th century. Post 16th century Protestant Reformation, the city followed Western Christian tradition and became Anglican. The city was affected by the First World War, although during Second World Was the city centre had undergone significant changes and must of the area was rebuilt. The city became a powerful wool trade centre by the end of the 19th century and now considered as an important centre for tourism and modern business. It has been suggested that the modern name of the city is derived from the anglicised form of the well-known river Exe. 

History

There is no major prehistoric evidence found in the city. The early settlement of the area was established on a dry ridge ending in a spur, and some coins were also discovered during the Mediterranean history. The 42-acre fort named Isca was built by the Romans in AD 55 and served as a base for the legion of the Imperial Roman army that founded during the late Roman republic. The city was commonly known as Isca Dumnoniorum in the Roman era. The fort accommodated the unplanned civilian community of the Celtic Britons and the families of the soldiers. The fortress was demolished, and the site was used for the civilian purposes. Excavation of the area was done in 1970, but due to its closeness with the Cathedral Church of Saint Peter, the site could not be opened for public view.

The Saxons named the city as Escanceaster, they arrived the city after beating the Dumnonians in Somerset and maintained the quarter of the city for Britons, known as Britayne Street till mid of the 16th century. The county corporate status was granted to the city in 1537. During the industrial era, the economy of the city was based on the agricultural products which were locally available. Its geographical location on the fast flowing river contributed towards the development of the early industrial site on drained marshland of the city. The Bristol and Exeter Railway has first arrived in the city in 1844, and the horse-drawn trams were introduced in 1882.

During the 20th century, a new bridge was built made of steel and cast iron and changed the old Georgian bridge. In early 1905, the horse drawn trams were replaced by the electric trams. Later on, with the rise in the traffic problems caused by the trams, these were further replaced by the double-decker buses in 1931. The city was the prime target by the German Luftwaffe during the Second World War resulted in the death of 156 people and demolition of many historic buildings including the Cathedral. After that, little efforts were executed to restore the heritage of the city, and the large areas of the city centre were rebuilt in 1950. The city was severally affected by the serious fireworks, leading to the destruction of the Royal Clarence Hotel and 18 Cathedral Yard.

Advantages of Using Outlook

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