Microsoft Outlook Masterclass

ABOUT THE PROGRAM

The Microsoft Outlook Masterclass course helps the professionals to learn the uses of the most popular email client Microsoft Outlook. The delegates can, using Outlook, manage their contacts, take notes, schedule tasks as well as send mails and attachments. During the course the delegates will also learn about concepts such as spamming and phishing and the ways by which they can be avoided. Microsoft Outlook also helps its users to schedule meetings.

  • Get acquainted to the Microsoft Outlook email features

  • Send Attachments and images across the world

  • Flag your important messages

  • Manage Contacts, Tasks and Meetings

  • Obtain the Training from Certified Professionals

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The course does not come with any requirements but a decent understanding of the Windows O/S would be beneficial for the delegates.

TARGET AUDIENCE

The delegates who need to clear the Microsoft Office exam or upgrade themselves can sit for this course

WHAT WILL YOU LEARN?

  • Learn to Use the Quick Access Toolbar
  • Use Signatures to sign your mails in Outlook
  • Send Attachments
  • Insert images in Microsoft Outlook
  • Protect Your Mails from Spam
  • Understand the Concept of Phishing
  • Use the Calendar
  • Manage contacts using the People option
  • Schedule Meetings using Microsoft Outlook

Enquire Program

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PROGRAM OVERVIEW

Used primarily as an email Client, Microsoft Outlook can also be used as a personal information manager. Besides providing email services, Microsoft Outlook is equipped with tools such as the calendar, task manager, journal, and contact manager.

This 1 day course teaches the delegates tips and tricks of Microsoft Outlook along with the course so that the delegates are better able to harness the features of Microsoft Outlook. Almost all versions of Microsoft Outlook are covered by the course.


PROGRAM CONTENT

Understanding the etiquettes of e-Mail

  • Working of the e-Mail system
  • Benefits
  • The Email etiquette
  • Digital signatures in an e-Mail

Introducing Microsoft Outlook

  • Microsoft Outlook – The Basic Elements
  • Learn to Use The Outlook Ribbon
  • Understanding the Quick Access Toolbar
  • Understanding the Back Stage View
  • Customizing the Toolbar
  • MS Outlook and its features
  • The Folder pane and To Do bar
  • Learning to Write an email
  • Creating New Messages
  • Adding attachments
  • Adding importance
  • Request message receipts
  • Creating AutoSignature
  • Sending a CC and a BC
  • Conversation
    • Navigating the messages
    • Replying to messages
  • Adding comments to replies
  • Message Forwarding
  • Using Search to Find messaged

Working with Attachments

  • Understanding how to attach files
  • Attaching Inline Images
  • Previewing Attachments
  • Saving Attachments and Opening Attachments

Flagging Messages

  • Differentiate between Flags and Reminders
  • Flagging Messages
  • Send Messages with a Flag
  • Adding Reminders to the Messages
  • Customizing the Quick Click Flag
  • Removing Flags

Junk Email

  • Differentiate between
    • Spamming and Junk Email
    • Phishing and Junk Email
  • Know about the Junk Email Options
  • Marking Unwanted Messages as Junk
  • Changing Messages to Safe
  • Managing the Senders Lists
  • Blocked Senders List
    • Importing
    • Exporting
  • Deleting Junk Email

The Calendar

  • Using the Calendar
  • Changing the Arrangement of the Calendar
  • Displaying Specific Dates
  • Calendar Navigation
  • Changing Views
  • Adding a New Time Zone
  • Deleting a Time Zone
  • Creating Calendars
  • Multiple Calendars
  • Deleting and Sharing Calendar
  • The Weather Bar

People

  • Understanding People View
  • The Contact Form
  • Viewing Existing Contacts and Creating New Ones
  • Editing Contacts and Contact Details
  • Adding A Picture to the Contacts
  • Adding Contacts to an Existing Company
  • Print The Details of a Contact
  • Deleting Unwanted Contacts
  • Recovering Deleted Contacts
  • Adding Contacts from an Email
  • Pinning Contacts as Favourites
  • Contacting a Contact
  • Contacting a Contact from the People Peek
  • Forwarding Contacts
  • Creating Contact Groups
  • Using Contact Group
  • Using Partial Contact Groups
  • Removing Members from a Group
  • Linking Contacts

Tasks

  • Working with the To-Do List
  • Learn To Create Tasks
  • Working with Tasks
  • Changing Views
  • Sorting & Deleting Tasks
  • Task List Printing

Working with Rules

  • Understand Rules
  • Creating Rules from Templates
  • Specifying Rule Conditions
  • Specifying the Rule Actions
  • Specifying the Rule Exceptions
  • Checking the Rules
  • Testing the Rules
  • Managing Existing Rules

Scheduling Meetings

  • Create New Meeting
  • Add Attendees to A Meeting
  • Add meeting details
  • Add Contacts to an existing Meeting
  • Remove contacts from a meeting

Microsoft Outlook Masterclass Enquiry

 

Enquire Now


----- OR -------

Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Sunderland

Sunderland is a coastal city lies at the mouth of the Wear River, around 80 meters above sea level. It is located in the centre of the City of Sunderland metropolitan borough, local government district in England with a population of around 174,286 according to 2011 census. It is situated about 10 miles southeast of Newcastle and 240 miles north of London. The River Wear flows through the centre of the town and divides in a deeply incised valley. The town’s name is originated from sundered land meaning land kept aside for a special purpose or land sundered. The evidence of three settlements found historically in a county in North East England or County Durham on the site of present-day Sunderland.

The area of Sunderland Monkwearmouth is located on the north bank of the Wear River and settled in 674 during the foundation of Jarrow Abbey by the Benedict Biscop. Another settlement Bishopwearmouth founded in 930, lies at the southern side of the river. The town developed as a port over a period and became famous for trading salt and coal. The construction of ships started on the river in the 14th century. With the passage of time, the port of the town absorbed Monkwearmouth and Bishopwearmouth by the 19th century. The town became the major centre for the automotive industry and the service sector. It has been suggested that the person who is born or lives in the town, sometimes known as Mackem. The concept came into existence in the late 20th century and not used until 1980.

History

The early inhabitants of the town were the hunter-gatherers during Stone Age. The remains of the period were found during the excavations of St Peter’s Church in Monkwearmouth including the artefacts and microliths. The area of Hastings Hill became a primary place of burial and central point of activity in the Neolithic period, the final phase of the Stone Age. In the pre and post-Roman period, the area was occupied by the Brigantes around the Wear River. During the Anglo-Saxon era, the town became an important centre of knowledge and learning and library with approximately 300 volumes was also located in the town.  

The long trench, a tactic of warfare was found as one artefact of the English civil war. In the 17th century, the three original settlements (Monkwearmouth, Sunderland and Bishopwearmouth) were integrated and known as Sunderland-near-the-Sea. The factors behind the incorporation included the construction of ships on the banks of the river, salt panning and success of the port of Sunderland. The construction of Sunderland barracks was completed in 1794. These barracks included the 80-bed hospital, soldier’s quarters and housing for 1528 infantry troops. The second iron bridge of the world was built in the town in 1796.

The town was severally affected by the major Indian epidemic Cholera, broke out in the town in 1831. The disease spread in other parts of the country resulted in the death of more than 32000 people. The town again suffered from the worst disaster of the Victoria Hall in 1883 leading to the death of 183 children due to lack of enough way to pass during a variety show. This led to the invention of the concept of push bar emergency doors. The economy of the town shifted to chemical and motor manufacturing after the fall of heavy industries in the early 19th century. The electric tram system arrived in the town in 1900, later on, these were replaced by the buses in 1940.

The town saw remarkable expansion in the shipbuilding business during the First World War and became the prime target of a Zeppelin raid in 1916. Approx. 2500 citizens of the town served in the armed forces during the war period. The town also attacked by the German bombers during the Second World War leading to the destruction of 4000 homes and death of 267 people in the town. The coal mining and shipbuilding industry declined and ended by the late 20th century resulted in the unemployment of the local workforce.

Advantages of Using Outlook

Better Search

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